When to modify service levels
Modify your service levels if you want to:
- Change your service level display name to something more descriptive.
- Update the service level code used in your ecommerce or shipping platform.
- Display the transit time associated with a certain service level at checkout.
- Change the estimated transit time for your service level displayed at checkout.
- Stop displaying your transit time at checkout.
- Change to estimate duties and taxes for a service level, rather than collecting a landed cost at checkout, or vice versa.
Modify carrier service levels
Change the display name for carrier service levels and adjust it to show or change transit times:
- Log in to your Zonos Dashboard account.
- Go to Settings on the left sidebar.
- Select Rates.
- Select the carrier that owns the service level.
- Select the carrier service level you wish to modify.
- You can edit the display name, service level code, choose to show the transit time, change the default transit times for carrier service levels, and upload a rate sheet provided by your carrier or 3PL.
- Click Save to finish.
Manage shipping service levels
Create and edit service levels.If you need to create a custom service level, change how your shipping service levels are displayed, or modify transit times, you can do this in Zonos Dashboard.