Landed Cost for Salesforce

Looking for a quick and easy way to integrate duties and taxes into your Salesforce Commerce Cloud platform?

With Zonos Landed Cost for Salesforce Commerce Cloud, your customers get accurate duties, taxes, and shipping rates at checkout. With an improved customer experience, this means conversion, retention, and profit for you!

Features

Landed Cost for Salesforce Commerce Cloud allows you to:

• Enhance your international customers’ experience by removing the “unknown” of additional fees at the time your package arrives.
• Reduce the amount of package refusals due to unexpected fees.
• Increase delivery time and reduce delays from carriers and brokers requiring additional monies for duties and taxes.
• Set up custom shipping rates and rules that may not be currently available to your store on Salesforce Commerce Cloud.

Getting started

Follow the steps below to install Landed Cost for Salesforce Commerce Cloud.

Note: Please reach out to your Sales or CS representative to request the .xml and cartridge files.

1. Deploy the cartridge int_zonos_sfra to the sandbox by running the NPM install and uploading it.

2. Add int_zonos_sfra to the left of the cartridge path.

3. Upload/import the System Objection Extensions XML file (20191210-zonos-system-objects.xml).

4. Go to Merchant Tools -> Site Preferences -> Custom Preferences.

5. Click on the Zonos attribute group.

6. Next, enter the appropriate values for your storefront. See examples of custom attribute values as a reference.

7. Go to Merchant Tools -> Ordering -> Shipping Methods to fill in the three Zonos custom attributes below as these are sent to the Zonos API.

   • Carrier
   • Service Level
   • IsDDP

8. Set up SFCC Services, profiles, and credentials for Zonos API calls.

a) Profiles

b) Credentials

c) Services

Zonos custom attributes