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Add shipping buffer

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Add shipping buffers

You can add positive and negative buffers to your shipping rates by adding them at the carrier level or on specific service levels/shipping options (shipping costs), which alter the shipping amount displayed and charged at checkout.

Positive shipping buffers 

You may add a positive buffer if you want to collect extra funds to cover costs associated with:

  • International shipping risks, e.g. Lost or stolen packages or HS code adjusted by a customs official
  • Warehousing costs, e.g. handling and packaging
  • Foreign exchange

For reasons like those above, you may add a positive percentage or flat rate buffer such as the ones shown in the following examples:

  • $5 carrier or service level buffer that adds $5 to the carrier-calculated shipping cost in order to account for handling and packaging fees - This means that you will charge your customer $5 over what your carrier will charge you to ship the package.
  • 5% carrier or service level buffer that adds 5% to the carrier-calculated shipping cost in order to account for theft and lost packages over time - This means that you will charge your customer 5% over what your carrier will charge you to ship the package.

Negative shipping buffers 

You may add a negative buffer if you want to absorb some of the shipping costs yourself, lowering the cost to your customers. Here is an example:

  • Subsidizing your negotiated shipping rates to be more competitive

For this [or another] reason, you may add a negative percentage or flat rate buffer such as the following:

  • 50% carrier or service level buffer that subtracts 50% from the carrier-calculated shipping costs - This reduces the cost of shipping offered to your customers at checkout.

There are 4 types of buffers that you can add to your account:

Account buffer - Adds a buffer to all service levels, for all carriers.

Carrier buffer - Adds a buffer to all service levels, for a specific carrier.

Service level buffer - Adds a buffer to a specific service level.

Duty/tax buffer - Adds a buffer to the duty and tax amount.

Learn how to add buffers to your account.

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