Add shipping buffers
You can add positive and negative buffers to your shipping rates by adding them at the carrier level or on specific service levels/shipping options (shipping costs), which alter the shipping amount displayed and charged at checkout.
You may add a positive buffer if you want to collect extra funds to cover costs associated with:
- International shipping risks, e.g. Lost or stolen packages or HS code adjusted by a customs official
- Warehousing costs, e.g. handling and packaging
- Foreign exchange
For reasons like those above, you may add a positive percentage or flat rate buffer such as the ones shown in the following examples:
- $5 carrier or service level buffer that adds $5 to the carrier-calculated shipping cost in order to account for handling and packaging fees - This means that you will charge your customer $5 over what your carrier will charge you to ship the package.
- 5% carrier or service level buffer that adds 5% to the carrier-calculated shipping cost in order to account for theft and lost packages over time - This means that you will charge your customer 5% over what your carrier will charge you to ship the package.
You may add a negative buffer if you want to absorb some of the shipping costs yourself, lowering the cost to your customers. Here is an example:
- Subsidizing your negotiated shipping rates to be more competitive
For this [or another] reason, you may add a negative percentage or flat rate buffer such as the following:
- 50% carrier or service level buffer that subtracts 50% from the carrier-calculated shipping costs - This reduces the cost of shipping offered to your customers at checkout.
There are 4 types of buffers that you can add to your account:
Account buffer - Adds a buffer to all service levels, for all carriers.
Carrier buffer - Adds a buffer to all service levels, for a specific carrier.
Service level buffer - Adds a buffer to a specific service level.
Duty/tax buffer - Adds a buffer to the duty and tax amount.