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UPS account connection

Pull rates directly from your UPS account.

Easily connect directly to your UPS account with a secure one-time sign-in through Zonos Dashboard. Our integration with UPS uses their API to pull your live shipping rates so you get the most accurate shipping and landed cost calculations. In order to use this feature, you will need to follow the guidelines outlined in this document to connect your account and then enable UPS service levels in your shipping zones and, as always, test to ensure that your rates are returning properly.

Prerequisites

Set up a new UPS User ID if you are using a Campus Ship account

Verify negotiated rates are active

If the prerequisites above apply to your UPS account and are not followed, the registration will not work or negotiated rates will not be surfaced to customers.

If you have a Campus Ship account with UPS, you will need to follow these steps prior to connecting your UPS account with Zonos. You will also want to ensure that negotiated rates are enabled for the User ID you use to register your account with Zonos.

Connect your account

Follow these steps to connect your UPS account to Zonos:

Connect your UPS account to Zonos

Go to Zonos Dashboard -> Settings -> Rates.
Click Add carrier.
Select UPS.
Enter your account number or shipper number.
Click Save.
At this point, you will be redirected to UPS to complete the authentication.
1. Enter your email address or username.
2. Accept the terms and conditions.
3. Click Continue.
4. Enter your password.
5. Click Log In.
You will then be redirected back to Dashboard where your UPS account will be connected.

Start using your UPS rates

Now that you have your UPS account connected, you will need to do the following to begin using your live UPS rates for shipping quotes:

Create shipping zones - Shipping zones allow you to have different service levels, rules, and shipping rates for different countries or groups of countries.
Enable UPS service levels - Enabling service levels in the zones that you want to use them in allows you to offer different service levels to different zones.
Test your shipping - Test your shipping to make sure everything is working properly and being displayed as intended before being used in production or going live on your website.

You must have item weights set for each item in your shopping cart platform in order to get accurate shipping quotes. If you have items or boxes larger than 11” on any side, your items may need to be calculated with dimensional weight to get accurate quotes.

Campus Ship accounts

If you have a UPS Campus Ship account, you will need to do the following in order to use the new UPS OAuth 2.0 registration. If you run into any issues with this process, please reach out to your UPS account executive.

Create a new UPS user ID

Create a new UPS account if you do not already have one.
1. You will need to use a different email address from the email that was previously used with your UPS Campus Ship account.
Once account is created and you are signed in, select Accounts and Payment.
From the Add a Payment Method dropdown, select Add Existing Account and it will request that you add your UPS Account Number, nickname, and postal code.
You will need either Invoice Data or a PIN to verify your account. This should have been sent to the original email address used at account creation.
Once UPS successfully validates your Invoice Data or PIN, the registration process on UPS.com is now complete.

Enable negotiated rates for your new user ID

In order to ensure that negotiated rates are displayed to your customers, you need to ensure that your new user ID has permission to view the negotiated rates.

Reach out to your UPS account executive to have them turn on negotiated rates for your user ID.
Once this is confirmed, you will then be able to follow the steps outlined at the top of this document to complete the registration process with Zonos.

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