View payouts

You can easily find and view your payout reports in Dashboard. Payouts are generated on a regular basis and provide a detailed breakdown of your transactions, fees, and net amounts when using Zonos Checkout. These are useful for reconciling your financial records and understanding your earnings.

Access payouts 

To find and view a payout in Dashboard:

1. Go to Dashboard -> Billing -> Payouts.
2. Select the payout you want to view. On this page, you can also filter the list by date and amount to find specific payouts.
3. Click Export transactions to download a CSV file of the payout details.

Payout summary 

The Summary section provides a high-level view of your payout. It is divided into three subsections broken down by Gross, Fees, and the net Total for each item:

• Payments associated with this payout.
• Refunds associated with this payout.
• Adjustments, typically corrections or dispute resolutions.

Payout transaction details 

Below the summary, the page lists individual transactions for a given period. Each entry contains details about the transaction, including:

• Date: The date on which the transaction occurred.
• Order ID: The unique identifier for the transaction, which links to more detailed information.
• Type: The nature of the transaction, e.g., Payment, Refund.
• Gross: The total gross amount of the transaction.
• Fees: Any fees associated with the transaction.
• Net: The net amount after fees. This is what will be added to or subtracted from your balance.

View Zonos fees breakdown per transaction

If a transaction in the list has Zonos fees, you can click on the row to view a breakdown of the fees. This will display a gross total, itemized Zonos fees, and a net total for the transaction. If no fees are available on a given transaction, they likely don't apply due to the nature of the transaction, e.g., a refund, being a DDU order, etc.

Download payout details 

Clicking Export transactions from the payout details page will download an XLSX file containing all the same detail as the page. The export contains two tabs, one for the summary and one for the list of transactions associated with the payout. This file can be used for record-keeping, reconciliation, or further analysis.