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Customize duty and tax verbiage

Choose how duty and taxes messaging appears in your Shopify checkout.

When using the Zonos Duty and Tax app for Shopify, you can customize the verbiage that appears in the checkout when displaying duty and tax. This allows you to tailor the messaging to your brand and provide your customers with the information they need to understand the costs associated with their order.

Customize 

Depending on your Shopify version, there are different options for you to customize the duty and tax verbiage. Select your Shopify version below for instructions.

Below are the duty and tax display customizations available for stores not using Shopify Plus. You may apply them to your choice of countries by using zones. Access them by doing the following:

  1. Go to the Zonos app in your Shopify admin.
  2. Under the Advanced settings section, scroll to Checkout Language Settings.
  3. Select or add the countries or zone where you would like your modifications to show up.
  4. Follow the additional instructions for each section below to finish customizations.

Shipping method appendments

Shipping method appendments allow you to add text to the shipping method name that appears in the checkout. For example, you can add "Duty & Tax Included" to the end of all DDP shipping methods. If you have DDP and DDU shipping methods, you can add different text to each shipping type so customers know what to expect for each.

Under Shipping method appendments add the text you want added to the end of the name of your shipping methods under the appropriate shipping type:

  • DDP service: Text typed in this field will show at the end of the shipping method name on all of your DDP shipping methods.
  • DDU service: Text typed in this field will show at the end of the shipping method name on all of your DDU shipping methods.

Shipping description breakdown

You can customize how duty and tax information is displayed under the shipping method name. By default, this shows the amounts for duties, taxes, and fees included in the shipping cost or estimated amount due. Customizing the description is available for both DDP and DDU shipping methods.

Default text:

  • For DDP shipping methods: "$0.00 Shipping, $0.00 taxes, and $0.00 duties"
  • For DDU shipping methods: "Estimated tax $0.00 and duty $0.00 due upon delivery"

To change the default text, under Shipping description breakdown enter the text you would like displayed in the appropriate field. You can use the following variables to display the duty, tax, and fee amounts within the description that you choose:

  • {{ duty }} - Displays the duty amount
  • {{ taxes }} - Displays the tax amount
  • {{ fees }} - Displays the fees amount
  • {{ shipping }} - Displays the shipping amount
  • {{ duty } + { taxes}} - Displays the total of duties and taxes

For example, to display "$17.52 Shipping, $12.50 Duty, $4.46 Taxes" you would enter the following text:

{{ shipping }} Shipping, {{ duty }} Duty, {{ taxes }} Taxes

Shipping appendments in the Shopify checkout

Preview changes

As you customize your duty and tax display, you can preview the changes at the bottom of the page under the DDP Shipping example and the DDU Shipping example sections. These sections will display real-time updates of the changes you are making as if you were a customer checking out at your store.

Preview changes

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