Test Hello integration

Learn how to test your Hello integration.

Testing your Zonos Hello integration is crucial to ensure that your online store is running smoothly, that customers can be greeted successfully, and that you are not losing sales due to technical issues.

Test your integration 

Follow the steps below to test your Hello integration:

The first step in testing Hello is ensuring that when international shoppers arrive on your site, Hello correctly greets them in their local language and currency. To test this:

  1. Visit your website in a browser.
  2. If you have a VPN, you can use it to simulate visiting from another country. Otherwise, you can add ?zCountry=DE to the end of your URL to tell Hello to treat you as a shopper from Germany. You can replace DE with any country code that you want to test.
  3. If Hello is correctly configured, you will see the widget show up where you have placed it on your site, and it should greet you in the language and currency of the country you are testing.

Enable debug mode 

While you are testing, you may find it useful to enable debug mode on Hello, enabling richer logging and error messages to help you diagnose any issues you encounter. To enable debug mode, add ?zonosDebug=true to the end of your URL when testing. If you are already using the ?zCountry=XX parameter, you can add &zonosDebug=true instead.

If you are working with Zonos Support on any Hello related issues, having debug mode on when you take screenshots of the browser console can be extremely useful in diagnosing issues.

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