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Flat rate shipping

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Flat-rate shipping

Set up a flat-rate shipping option.

Flat-rate shipping options let you create custom shipping setups, like free shipping or tiered rates. They can be customized based on cart price, weight, and country.

Examples of flat-rate shipping:

  • Free shipping: Offer free shipping to Canada on orders over 200 USD.
  • Tiered shipping: Offer 20 EUR shipping to Germany for orders that weigh under 2kg. When orders weigh over 2kg, charge 40 EUR for shipping.
  • Value-based: Offer 10 CAD shipping to Canada when orders are under 150 USD.
  • Weight-based: Offer 5 GBP shipping to Great Britain for orders that weigh under 5lbs.

Add flat-rate shipping 

To set up flat-rate shipping:

  1. Choose a service level (this is the shipping service level you will ship with when this flat-rate option is selected in checkout)

    1. Go to Dashboard -> Settings -> Rates.

    2. Select the carrier then click the service level to which you want to add a flat rate.

    3. Click Manage rates -> Create flat rate.

  2. Set up your flat rate costs via a rule for that service level:

    1. Choose if shipping costs will be based on Cart subtotal or Cart weight.

      • If using Cart subtotal, pick the currency.

      • If Cart weight is selected, choose the currency and weight units, and ensure each item in your store has a weight. Item weights can be set in your shopping cart platform or Catalog.

    2. Set up your rates using the dropdowns greater than, less than, or between, then entering the cart price or cart weight ranges. Read below to learn how to properly enter a range to ensure your shipping option always shows when you want it to.

    3. Select the countries where you want to offer this flat rate shipping service.

    4. Click Save.

  3. Be sure to test your new shipping rate.

Zonos plugin users

Please note that the shipping options you set up in Zonos Dashboard are separate from what you have set up in your ecommerce platform. This is by design, as Zonos is unable to use platform shipping options to calculate the landed cost. Therefore, you need to recreate your international shipping options in Dashboard.

Proper use of ranges 

Understanding how ranges function and which values they include is crucial to ensuring that we return the intended shipping rates.

Greater than

Greater than applies to values above the entered amount (e.g., "greater than 50 USD" means 50.01 USD and up). This is not the same as "greater than or equal to".

Example

Let's say you want to offer 5 USD shipping on order subtotals of 499 USD and up. Your rule would look like this:

Less than

On the other hand, less than is the same as "less than or equal to." Entering “less than 50 USD” means 50 USD and less.

Example

Let's say you want to offer 20 USD shipping on order subtotals of 100 USD and less. Your rule would look like this:

Between

Bettween applies to values within a set range, excluding the first number but including the last. Entering "between 100 USD and 199.99 USD" will apply your rate on carts from 100.01 USD to 199.99 USD.

Example

Let's say you want to offer 15 USD shipping on order subtotals from 100.01 USD to 199.99 USD. Your rule would look like this:

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