Free tools for SingPost shippers to meet new U.S. product data requirements

Because the postal channel is being brought in line with commercial shipping. Importers using commercial carriers have supplied this kind of product detail for years, while postal parcels moved under a simpler process that did not ask for it.

Three changes closed that gap:

• Section 232 tariffs on steel and aluminum began applying to postal shipments on July 24, 2026, and the rate depends on where the metal was originally made.
• U.S. agency review, from bodies such as the FDA and CPSC, reaches postal shipments on October 22, 2026, and can start applying sooner.
• Free trade agreements became available to postal parcels under $2,500 USD for the first time, and claiming a rate requires supporting documentation.

Nothing about your products has changed. What changed is how much detail U.S. entry asks for when a parcel arrives by post.

For the full background, read what's changing for U.S. postal shipments on October 22.

It depends on what you ship. SingPost checks that every product has full clearance data before it provides a label. If you don't ship products that need agency (PGA) data, you may not need a Verified Account. The best way to know for sure is to create a free account, add your products, and see if any are flagged as needing attention.

There is no subscription fee, and no cost to use the tools: your Catalog, Zonos Agency Check Zonos AI, Zonos Clarify Zonos AI, and document uploads are included.

You do not have to work it out. Upload your products and your Catalog flags the ones that need attention, with the reason attached—melt and pour data, or FDA details.

This is the main reason to create the account early: until your products have been assessed, you will not know how much of your range the new requirements actually touch.

Your product names do not have to match. SingPost matches each item to your Catalog by the product ID you enter in ezy2ship—your productId, SKU, or Zonos Catalog Item ID—not by product name.

What does have to match is that product ID: it must be the same as the one for that product in your Catalog. Otherwise the shipment is handled as though you never provided the extra information.

Your Account Key is on your Zonos Dashboard home page, with a button to copy it. Paste it into ezy2ship under Account Settings > My Preferences > Verified Account. You only need to do this once.

Where to provide it on a SingPost shipment:

Connect your Verified Account to ezy2ship (one-time setup)

• Copy your Account Key from your Zonos Dashboard home page.
• In ezy2ship, go to Account Settings > My Preferences, paste your Account Key into the Verified Account field, and click SAVE. You only need to do this once.

Add a product ID to each item when you create a shipment

• For each U.S.-bound parcel valued under $2,500 USD, enter one product ID per product in the Merchant Product ID field in ezy2ship.
• The product ID can be your productId, your SKU, or your Zonos Catalog Item ID. Whichever you use must match the product in your Zonos Catalog.
• Your productId and SKU are the values you entered for each product. Zonos creates the Catalog Item ID, and you'll find it as a column when you export your Catalog.

ezy2ship sends the item details to Zonos, Zonos issues a Declaration ID, and ezy2ship links it to the parcel's tracking number.

Yes, using Zonos Sync. Etsy, eBay, Shopify, BigCommerce, WooCommerce, Adobe Commerce (Magento), Wix, and Amazon are ready, with more on the way.

Zonos Sync pulls your products and orders into your Catalog automatically and keeps it current as you add and change products. CSV upload works for any platform, and it is the route to use if yours isn't connected yet.

Starting with a CSV is not wasted work either—products you upload keep their details if you connect a store later.

Clarify Zonos AI identifies the additional product-specific details a given item is required to provide, and asks you for them.

That is the gap it fills. Requirements sit with different U.S. agencies and vary product by product, so checking a whole catalog yourself is a slow job—which is why most shippers are supplying nothing, not because they are unwilling. Clarify Zonos AI works it out per product: a cosmetic draws FDA questions, a children's toy draws CPSC questions about materials and small parts.

It also infers the likely answers from the product information you already have, so you can move through a lot of products quickly—reviewing what Zonos proposes and correcting anything that needs it before you submit, instead of selecting every answer for every product. Every answer is saved to the product and reused.

You can upload certificates of origin, metal origin documentation for Section 232 (country of melt and pour for steel, country of smelt and cast for aluminum), and free trade agreement documentation.

Supported agreements at launch: USMCA, U.S.–Australia, U.S.–Korea, and U.S.–Israel.

Documents can be attached at the organization level or linked to specific products, so one certificate can cover everything it applies to.

A partner government agency (PGA) is a U.S. agency other than CBP with authority over what may be imported—the FDA for food, drugs, and cosmetics, the CPSC for consumer products, and others.

PGA review has applied to commercial shipments for years. As of October 22, 2026 it reaches the postal channel, which means a regulated product may need additional data before it can be entered.

It is where the metal in a product was originally made, which is frequently not the country the finished product was made in. Steel uses the country of melt and pour. Aluminum uses the country of smelt and cast. Copper also uses the country of smelt and cast, and reporting it has been required on certain copper articles since July 30, 2026.

Reporting it is mandatory on goods subject to Section 232, and the cost of not having it is severe: aluminum declared with an unknown country of smelt or cast is charged 200%, the rate applied to Russian metal.

It is also worth knowing that Section 232 duty is charged on the full customs value of an article, not on the value of the metal inside it—that changed on April 6, 2026. So this data is not about shrinking the amount that gets taxed; it is about not being charged a punitive rate, and about qualifying for lower tiers where you can. Recording it once, per product, means every shipment carries the right answer.

October 22, 2026 is the date to have the extra information complete for the products that need it, but treat it as a backstop rather than a target. These requirements can start applying to your shipments before then.

Two parts of this pay off right now regardless. Section 232 tariffs have applied to postal shipments since July 24, 2026, and trade agreement claims are available today. Both depend on data you would otherwise be adding in October anyway.

Contact the Zonos support team at support@zonos.com.