Dimensional weight miscalculations
This will put your business in the awkward position of needing to contact every customer that places an order to collect extra money for shipping.
Losing money on international shipping
Getting billed more than expected by shipping carriers may result in you not hitting your target margins or even losing money on orders.
Losing orders and cart abandonment
You may end up losing orders due to not listing international shipping charges and forcing customers to call or email to get a shipping quote. The possibility of losing casual buyers is considerably increased when potential customers can find the same product on another website that displays the international shipping cost.
How to calculate dimensional weight
Rather than worrying about losing orders or money (and dealing with extra work from the potential problems listed above), you can avoid some of these issues by calculating international shipping weight and displaying the cost to your international customers. International shipping weight is calculated differently than domestic shipping weight; international shipments are calculated similarly to domestic overnight or 2nd-day air shipments. This is often a factor that comes into play when businesses are experiencing one or more of the potential pains listed above.
While almost every ecommerce business has its domestic rate, billable weight, and shipping charges calculated correctly, they may not have taken all the factors into consideration that differentiates international and domestic billable weight. Billable weight is the greater of the actual weight and dimensional weight (when applicable). One way to ensure you are always billed the actual weight on your domestic ground shipments is to only use boxes that are below 5,184 cubic inches. You may have to pack one shipment in multiple boxes, but you will save yourself a lot of shipping charges that you would be billed for otherwise.
One of the biggest disconnects in calculating international billable shipping weight vs. domestic billable shipping weight is dimensional weight. Depending on if a shipment is a domestic or international shipment, the dimensional weight will vary because the domestic dimensional weight factor is different than the international dimensional weight factor.
The dimensional weight factor is a value that all major carriers use to calculate the dimensional weight.
The formula used to calculate dimensional weight is:
length (l) x width (w) x height (h) / dimensional weight factor
The dimensional weight factor for domestic shipping is 164, and the international dimensional weight factor is 139. You may not think that dimensional weight makes much of a difference now, but in the examples below, you will notice how big of a difference the dimensional weight can make in what you need to charge customers and what you will be charged by the shipping carrier.
International shipment dim weight
Length | Width | Height | Dimensional Weight |
---|---|---|---|
12 | 10 | 8 | 7.36 |
24 | 20 | 16 | 58.83 |
36 | 30 | 24 | 132.01 |
Domestic shipment dim weight
Length | Width | Height | Dimensional Weight |
---|---|---|---|
12 | 10 | 8 | 9.22 |
24 | 20 | 16 | 36.88 |
36 | 30 | 24 | 82.94 |
In writing this blog post, we hope to help give eCommerce businesses the knowledge and tools to properly calculate international billable shipping weight. While it may be a little overwhelming, this is something that can help increase your conversion and revenue by capitalizing on
UPS, FedEx and DHL international shipping weight calculator
There are many pains that ecommerce businesses may experience with international shipping including the following: