Free tools for Deutsche Post shippers to meet new U.S. product data requirements

Lower duty costs

Reduce delays at customs

Support Free Trade Agreements (FTAs)

Add Section 232 data

Add FDA, CPSC, and other PGA data

The U.S. now requires more information about certain products shipped into the country. Zonos tells you which of yours are affected, asks the questions U.S. customs would ask, and sends the answers with every shipment—so nothing sits at the border waiting on a detail. For Deutsche Post's own guidance on U.S. shipping, see dhl.de/us-versand.

The best part? It's free. We want to help keep postal shipments moving, so we've made these tools available at no cost to you.

Account creation opens August 25. You will get your Zonos ID—the reference DHL customers add to their U.S. shipment data.

What it costs 

Nothing. There is no subscription fee and no per-shipment charge.


Zonos also sells subscription-based ecommerce products. You do not need any of them—those are for ecommerce sellers who want to integrate Zonos into their website's checkout page, so their shoppers see duties, taxes, and fees upfront.

Breaking it down

How to set it up 

Five steps. Steps 1 through 4 are one-time setup. Step 5 is a change to your shipment data that you make once in whatever system you ship from.

| Step 1 (one-time setup)

Estimated to be available August 25


Create your free Verified Account

Sign up with your Google or Microsoft account, or enter your details manually, then add your business information.


You will not be asked for a Deutsche Post account number. Nothing needs to be linked during signup—you connect the two accounts on a shipment basis later. Your options to share your Zonos ID with Deutsche Post are explained in step 5.

Verified Account signup, with a Deutsche Post shipper account in Zonos Dashboard

Connecting an Etsy store in Zonos, with products syncing into the Catalog

| Step 2

Estimated to be available August 25


Connect your Catalog once

You have two ways to do this:

  • Connect your store with Zonos Sync. Your products and orders sync automatically, keeping your Catalog current as your store changes. Etsy and eBay connections are available first, followed by Amazon, Shopify, BigCommerce, and more.
  • Upload a CSV. This works for any platform, and is the route to take if a connection to your store isn't available yet.

Either way, Zonos then knows what you sell, and can tell you which items need more information before they can be shipped to the U.S.


The product name is the part to get right. Each product name in your Catalog has to match the goods description you send to Deutsche Post with the customs data exactly. That description is the only thing tying shipped goods back to the product you already documented with Zonos. If the two differ—an extra word, a different abbreviation, a trailing space—Zonos cannot make the connection, and the shipment is treated as though the data was never provided.

| Step 3

Estimated to be available August 25


See which products need more data

Zonos checks every product in your Catalog and flags the ones that need attention, with the reason attached—melt and pour data for a steel water bottle, FDA details for a lip gloss. Anything without a flag is good to go.


The checks cover both sides of U.S. entry: the agencies that control what is allowed in, such as the FDA and CPSC, and the tariff programs that decide what you pay, such as Section 232.

A synced Zonos Catalog of products with HS codes and country of origin, with three products flagged for attention

Zonos Clarify asking a product-specific question about wooden alphabet blocks

| Step 4

Estimated to be available August 25


Add the details for the flagged products

There are two ways to fill the gaps, and both save what you provide to the product so you never answer twice.


Zonos Clarify Zonos AI tells you what each flagged product is actually required to provide. Working that out yourself is possible, but slow: the requirements sit with different agencies and differ product by product. Clarify Zonos AI does it for you, whether the item is a set of wooden alphabet blocks or a lip gloss, and puts the questions in front of you.


It also infers the likely answers from the product information you already have, so you can move through a lot of products quickly—reviewing what Zonos proposes and correcting anything that needs it before you submit.


For requirements that paperwork satisfies, you can upload documents directly to your Catalog: certificates of origin, metal origin records for Section 232 (melt and pour for steel, smelt and cast for aluminum), and trade agreement documentation. Upload a document once and link it to every product it covers.

| Step 5


Map your Zonos ID onto your U.S. shipments

One change in your shipping data connects everything you just built to the parcels you send:


Your Zonos ID must be provided in the DHL electronic shipment data within the customs reference of sender field, prefixed with Z-:


Z-123456


The information can be submitted on a shipment basis or via your DHL account in the DHL Business Customer Portal (Geschäftskundenportal). Once available in your DHL business customer account, your Zonos ID will be transmitted automatically for each shipment to the U.S.


Your Zonos ID in the customs reference of sender field indicates your catalog of goods with the required information. Without your Zonos ID, DHL has no way to match the shipped goods to your catalog.


Your Zonos ID sits directly under your store name, in the top-left corner of your Zonos Dashboard.

Where to find your Zonos ID: directly under the store name in the top-left corner of Zonos Dashboard

A Zonos email asking for one missing item detail, with an Add item details button

| After setup

Estimated to be available September 1


Zonos comes to you when a detail is missing

You do not have to keep the Catalog perfect on your own. Zonos checks each U.S.-bound shipment against what you have already provided, and if something is missing, emails you a link to the one question that needs answering. Your answer is saved to the product, so it is not asked again.

Why this is needed now

Three things changed for postal shipments to the U.S. 

Two of these are already in effect. The third has a deadline of October 22, 2026, but it can start applying to your shipments before then, so it is worth having your data ready early.

Product-specific tariffs, like Section 232

Some U.S. tariffs depend on details about the product itself. Section 232, which has applied to postal shipments since July 24, 2026, covers steel and aluminum goods and asks where the metal was originally made—the country of melt and pour for steel, or smelt and cast for aluminum. Supply that documentation and your shipments can qualify for a lower duty rate.

Postal shipments are eligible for free trade agreements for the first time

USMCA, U.S.–Australia, U.S.–Korea, and U.S.–Israel can all reduce duty on goods that qualify, on shipments under $2,500 USD. Claiming a rate requires a valid certificate of origin with the shipment. Store the certificate against your products and Zonos sends it along, so the claim is available on every parcel it covers.

U.S. agency review starts for postal shipments on October 22, 2026

Partner government agencies are the U.S. bodies other than customs that control what can be imported—the CPSC for consumer products, the FDA for anything applied to or taken into the body, and others. From October 22, 2026, and possibly sooner, they review postal shipments too. Products they regulate need specific details supplied before the parcel can be cleared.

Zonos is the trusted leader in cross-border technology.


For more than 16 years, we've been powering international commerce by classifying products with HS codes and calculating duties and taxes with accuracy and reliability. Today, our technology supports some of the world's largest brands, logistics providers, and thousands of ecommerce businesses.


Our mission has always been to increase trust in cross-border trade by making cross-border simple, transparent, and compliant. Deutsche Post shippers get the same product intelligence that powers those integrations, in a free account built for exactly one job: getting the U.S. information for your products right.

Because the postal channel is being brought in line with commercial shipping. Importers using commercial carriers have supplied this kind of product detail for years, while postal parcels moved under a simpler process that did not ask for it.

Three changes closed that gap:

  • Section 232 tariffs on steel and aluminum began applying to postal shipments on July 24, 2026, and the rate depends on where the metal was originally made.
  • U.S. agency review, from bodies such as the FDA and CPSC, reaches postal shipments on October 22, 2026, and can start applying sooner.
  • Free trade agreements became available to postal parcels under $2,500 USD for the first time, and claiming a rate requires supporting documentation.

Nothing about your products has changed. What changed is how much detail U.S. entry asks for when a parcel arrives by post.

No. Deutsche Post supports more than one way of supplying the data the U.S. requires, and your Deutsche Post representative can explain the alternatives.

A Verified Account is worth choosing when you ship the same products repeatedly. Because the details and documents are stored against the product rather than the shipment, you provide them once and they apply to everything you send afterward.

Nothing. There is no subscription fee and no per-shipment charge for the account, your Catalog, Zonos Agency Check Zonos AI, Zonos Clarify Zonos AI, or uploading documents. Everything in the account is included.

You do not have to work it out. Upload your products and your Catalog flags the ones that need attention, with the reason attached—melt and pour data, or FDA details.

This is the main reason to create the account early: until your products have been assessed, you will not know how much of your range the new requirements actually touch.

The shipment is handled as though you never provided the extra information, because nothing connects the shipped goods to the product you documented with Zonos.

The product name in your Catalog has to match the goods description you send with the customs data exactly—same wording, same abbreviations, no extra or missing characters. If you find a mismatch, correct the product name in your Catalog to match what your shipping system actually sends.

Directly under your store name, in the top-left corner of your Zonos Dashboard. Add it to your Deutsche Post shipment data in the customs reference of sender field with a Z- prefix, for example Z-123456.

Yes, using Zonos Sync. Etsy and eBay connections are available first, followed by Amazon, Shopify, BigCommerce, and more.

Zonos Sync pulls your products and orders into your Catalog automatically and keeps it current as you add and change products. CSV upload works for any platform, and it is the route to use if yours isn't connected yet.

Starting with a CSV is not wasted work either—products you upload keep their details if you connect a store later.

Clarify Zonos AI identifies the additional product-specific details a given item is required to provide, and asks you for them.

That is the gap it fills. Requirements sit with different U.S. agencies and vary product by product, so checking a whole catalog yourself is a slow job—which is why most shippers are supplying nothing, not because they are unwilling. Clarify Zonos AI works it out per product: a cosmetic draws FDA questions, a children's toy draws CPSC questions about materials and small parts.

It also infers the likely answers from the product information you already have, so you can move through a lot of products quickly—reviewing what Zonos proposes and correcting anything that needs it before you submit, instead of selecting every answer for every product. Every answer is saved to the product and reused.

You can upload certificates of origin, metal origin documentation for Section 232 (country of melt and pour for steel, country of smelt and cast for aluminum), and free trade agreement documentation.

Supported agreements at launch: USMCA, U.S.–Australia, U.S.–Korea, and U.S.–Israel.

Documents can be attached at the organization level or linked to specific products, so one certificate can cover everything it applies to.

A partner government agency (PGA) is a U.S. agency other than CBP with authority over what may be imported—the FDA for food, drugs, and cosmetics, the CPSC for consumer products, and others.

PGA review has applied to commercial shipments for years. As of October 22, 2026 it reaches the postal channel, which means a regulated product may need additional data before it can be entered.

It is where the metal in a product was originally made, which is frequently not the country the finished product was made in. Steel uses the country of melt and pour. Aluminum uses the country of smelt and cast. Copper reporting begins July 30, 2026.

Reporting it is mandatory on goods subject to Section 232, and the cost of not having it is severe: aluminum declared with an unknown country of smelt or cast is charged 200%, the rate applied to Russian metal.

It is also worth knowing that Section 232 duty is charged on the full customs value of an article, not on the value of the metal inside it—that changed on April 6, 2026. So this data is not about shrinking the amount that gets taxed; it is about not being charged a punitive rate, and about qualifying for lower tiers where you can. Recording it once, per product, means every shipment carries the right answer.

October 22, 2026 is the date to have the extra information complete for the products that need it, but treat it as a backstop rather than a target. These requirements can start applying to your shipments before then.

Two parts of this pay off right now regardless. Section 232 tariffs have applied to postal shipments since July 24, 2026, and trade agreement claims are available today. Both depend on data you would otherwise be adding in October anyway.

The Zonos support team is available 24/7 at :e-mail: support@zonos.com.

What you get

Everything in your free Verified Account

Everything you need to comply with the new U.S. requirements, lowering duty cost and reducing delays at customs. Explore the free tools for Deutsche Post shippers below.

Verified Account signup, with a Deutsche Post shipper account in Zonos Dashboard
Verified Account signup, with a Deutsche Post shipper account in Zonos Dashboard
Connecting an Etsy store in Zonos, with products syncing into the Catalog
A synced Zonos Catalog of products with HS codes and country of origin, with three products flagged for attention
Zonos Clarify asking a product-specific question about wooden alphabet blocks
Uploading a USMCA certificate of origin and linking it to two Catalog products
A Zonos email asking for one missing item detail, with an Add item details button