Two things AI does for customs data
Every cross-border compliance problem traces back to the same root cause: bad data. Missing, inaccurate, or fraudulent customs data. Zonos AI addresses that at both ends.
Enhancement
When customs data is missing or incomplete, Zonos AI infers it. Give us a product name, description, image, or any combination—and we'll return the HS code, country of origin, customs value, and customs description.
Validation
When customs data is provided but potentially inaccurate, Zonos AI validates it. Cross-check declared HS codes for coherency, verify country of origin plausibility, flag suspiciously low values—before they become a problem at the border.
The Zonos AI suite
Six purpose-built AI products. Each one solves a specific customs data problem — and all of them work together.
One platform. Every role in the supply chain.
Zonos AI products are available to serve every participant in global trade — from the merchant preparing a shipment to the carrier exporting it to the customs officer reviewing it at the border.
Merchants & ecommerce
Classify products accurately, generate ICS2-compliant customs descriptions, and ensure your COO declarations hold up at the border. Reduce holds, delays, and duty surprises for your customers.
Carriers & postal operators
Validate shipper-provided data before accepting packages for export. Greenlight catches mislabeled HS codes, false origins, undervalued goods, and restricted shipments—before they become your liability at destination customs.
C2C platforms & forwarders
Package forwarders and C2C platforms receive packages with little to no item information. Vision solves that—photograph the contents, get complete customs data in seconds, without requiring senders to provide accurate descriptions.
Customs agencies
Validate shipper-provided data before accepting packages for import. Greenlight catches mislabeled HS codes, false origins, undervalued goods, and restricted shipments.
Trade compliance teams
Whether you're managing thousands of SKUs or reviewing individual shipments, Zonos AI helps ensure your customs data is accurate, defensible, and audit-ready. Full audit trails, confidence scores, and explanations available.
Developers & integrators
Every Zonos AI product is accessible via API. Integrate classification, COO inference, value estimation, description generation, and more directly into your existing workflows—with GraphQL APIs and clear documentation.
Industry-leading models
Zonos Classify is built on a patent-pending model trained on billions of tokens and millions of classified product examples. Our AI products are trusted by customs authorities, global carriers, and leading brands.
Built to work together
Each Zonos AI product can be used standalone or in combination. Vision orchestrates Classify, Country of Origin, and Customs Value into a single image-powered workflow. Greenlight draws on the same underlying models at the export and import stages.
Trained on global trade data
Our models are trained on real trade data spanning nearly 200 countries and 50+ languages. They understand product categories, trade patterns, manufacturing origins, and market values across the full breadth of global commerce.
Explainable and auditable
Zonos AI doesn't just give you answers—it shows its work. Confidence scores, classification reasoning, audit trails, and alternative codes are available so compliance teams can verify, document, and defend decisions.
Creating a domestic experience for cross-border shippers
"We built these products to solve the everyday challenges facing carriers and shippers. With Greenlight, it's all about problem prevention—alerting to compliance risks early, driving remediation at the source rather than dealing with delays at the border. Add in Vision, which unlocks previously unavailable customs data for C2C platforms, and Customs Description, which automates ICS2 compliance. By preventing these problems upfront, we enable a truly seamless experience with fewer delays. Ultimately, we're creating a domestic experience for cross-border shippers."
What is Zonos AI?
Zonos AI is a suite of AI products for customs data enhancement and validation. It infers customs data when it's unknown—HS codes, country of origin, customs value, customs descriptions—and validates that data when it's been provided, before a package ever crosses a border. The suite includes Classify, Country of Origin, Customs Value, Customs Description, Vision, and Greenlight.
What's the difference between Vision and Greenlight?
These two products serve different audiences in the supply chain. Vision is for merchants and C2C platforms—it generates complete customs data from a photo of an item (API-based). Greenlight is for carriers and postal operators—it validates shipper-provided data before export to catch compliance issues early (API-based).
Can I use Zonos AI products alongside my existing Zonos subscription?
Yes. Zonos AI products are designed to integrate seamlessly with the broader Zonos platform. Classify is included in the Zonos supply chain product set, and other AI products can be added based on your use case. Contact our team to discuss which combination is right for your workflow.
How accurate are the AI models?
Zonos Classify is built on a patent-pending model trained on billions of tokens and millions of classified product examples. Accuracy varies by product and input quality, but all Zonos AI responses include confidence scores so you can see exactly how certain the model is about each result.
What data does Zonos AI require as input?
It depends on the product. Classify works from as little as a product name or description. Country of Origin and Customs Value can work from product details or photos (via Vision). Customs Description requires a product name or title. Vision requires an image. Greenlight requires shipment manifest data.
Is Zonos AI available via API?
Yes—all Zonos AI products are accessible via the Zonos GraphQL API. Documentation is available at zonos.com/docs/supply-chain.
Start clearing borders with better data.
Whether you're classifying products, validating shipments, or triaging packages for import/export readiness, Zonos AI has the right tool for the job.
The AI layer built for global trade.
Zonos AI is a suite of AI products for customs data enhancement and validation. We infer customs data when it's unknown, and validate provided data when it's there — before a package ever crosses a border.
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