Recommended countries

Inclusive pricing builds all costs—including duties, taxes, and fees—into the product price displayed on your website. This approach is particularly effective in regions where shoppers expect these costs to be included upfront. Displaying additional expenses separately during checkout can surprise shoppers and lead to cart abandonment.

However, not all regions share this expectation. In some areas, customers are used to seeing duties and taxes itemized separately during checkout.

Where Zonos offers inclusive pricing 

Currently available

Country	ISO
Australia	AU
Canada	CA
France	FR
Germany	DE
Ireland	IE
Italy	IT
Netherlands	NL
Saudi Arabia	SA
South Africa	ZA
Spain	ES
United Arab Emirates	AE
United Kingdom	GB

Coming soon

We plan to extend this to the following countries as more data becomes available:

Country	ISO
Austria	AT
Belgium	BE
Bermuda	BM
Czech Republic	CZ
Denmark	DK
Finland	FI
Greece	GR
Hong Kong	HK
Israel	IL
Japan	JP
Mexico	MX
New Zealand	NZ
Norway	NO
Philippines	PH
Poland	PL
Portugal	PT
Qatar	QA
Singapore	SG
South Korea	KR
Sweden	SE
Switzerland	CH
Ukraine	UA

Store-specific considerations 

In addition to cultural expectations, your average order value (AOV) can impact the success of inclusive pricing in different regions.

Average order value and de minimis

Zonos always assumes that orders using inclusive pricing will be over the duty and tax de minimis. For this reason, it's best to only use inclusive pricing in countries where your AOV is above the de minimis threshold.

If your orders are typically below a country's de minimis, there will often be no duties or taxes due. Simply opt out of inclusive pricing in these countries to avoid charging duties and taxes when they are not due.

Duty-free items: While Zonos assumes all orders will be above the de minimis when inclusive pricing is used, we calculate duties and taxes specific to the item. This means that if you have duty-free items, they will still be duty-free with inclusive pricing.

Tax-inclusive pricing

A country's tax de minimis is often lower than their duty de minimis. If you would like to only include taxes in your inclusive prices, where duties and fees are still collected at checkout, you can select this option during setup or adjust it by country afterward in the Dashboard.

Including only tax allows you to use inclusive pricing successfully even when your AOV is below the duty de minimis threshold. For example, in the EU, the duty de minimis is 150 EUR, but the tax de minimis is 0 EUR—meaning tax is always due regardless of order value.