Once you have created your Verified Account, you can:
Ship parcels under $2,500 USD to the U.S. via Japan Post
Under new U.S. requirements, postal shipments valued under $2,500 USD (excluding documents and personal gifts valued under $100 USD) must have customs duties prepaid before they can be imported into the United States. Your Verified Account covers that requirement. Here's how it works:
You create your Japan Post label through Zonos, using a supported platform, the Zonos Dashboard, or the Zonos API.
Zonos creates a Declaration ID, links it to your tracking number, and prints it on the label. The Declaration ID tells the postal clerk that duties will be paid.
Japan Post bills postage to your Later Pay Number, as usual. Zonos prints a JAPAN POSTAGE PAID stamp on the label so the post office can see the postage is billed to your account. See the FAQ for an example.
After your parcels are inducted into the postal stream, Zonos charges your card on file for the duties and postal clearance fee, then remits the duties to U.S. Customs and Border Protection (CBP).
Some countries in the EU now require shipments to be sent with duties and taxes prepaid, and B2C shipments valued at €150 or less now also need to include product identifiers. Your Verified Account can be used to send shipments with duties and taxes prepaid and product identifiers included to select EU destinations:
Select EU destinations: Denmark, France (including Monaco), Andorra, French overseas departments (Guadeloupe, French Guiana, Martinique), Sweden, Spain, Netherlands, Slovakia, Italy, Finland, Luxembourg, Estonia, Malta, and Belgium
EMS isn't available for shipments to France, Monaco, Andorra, or the French overseas departments (Guadeloupe, French Guiana, Martinique).
Shipping duty-prepaid means duties are settled before the parcel reaches your customer, so they are not asked to pay on delivery. Whether a shipment qualifies for DDP depends on the destination and the shipment's value. See EU country readiness for each destination's rules.
Value limits
Some of these destinations have a value limit for prepaid postal shipments:
Over €150: Belgium, Estonia, Finland, Luxembourg, Spain
Over €1,000: Netherlands, Slovakia
Over 1,000 SDR: Denmark, Sweden
Shipments at or under the limit ship DDP (Delivered Duty Paid):
Duties and taxes are prepaid, so your shoppers aren't asked to pay on delivery.
B2C shipments valued at €150 or less need product identifiers (PIDs). Shipments over €150 don't. See Add EU product identifiers (PIDs).
Shipments over the limit must ship DAP (Delivered at Place):
Your shoppers pay the duties and taxes when the package is delivered, so tell them before they check out.
These shipments are valued over €150, so they don't need PIDs.
IOSS only applies to EU shipments with goods valued at €150 or less. Above €150, whether a shipment can be sent duty-prepaid (DDP) depends on the destination country, and some countries also set a maximum goods value. See EU country readiness for each destination's rules.
If you have your own IOSS number, or you ship through a marketplace that has one, Zonos supports third-party (non-Zonos) IOSS numbers. Save it in Dashboard and Zonos uses it on EU labels you create in Dashboard or through the Zonos API. If you print labels in Ship&co, add it in Ship&co.
You are not required to have an IOSS number of your own. Any EU shipment valued at €150 or less without a third-party IOSS number uses Zonos' IOSS number. If you use your own IOSS number, Zonos won't charge you the VAT, since you (or your marketplace) will be remitting it. If Zonos' IOSS number is used, Zonos charges you the VAT and remits it to the EU country.
If you have your own IOSS number but don't save or pass it, the shipment defaults to Zonos' IOSS number. Zonos charges you the VAT and remits it, and you (or your marketplace) will also remit VAT for that shipment, so you end up paying it twice. That's why, if you have your own IOSS number, you should always save or pass it.
You create EU labels with the same Verified Account you use for U.S. shipments. Zonos invoices you for the duties and postal clearance fee after your parcels are inducted into the postal stream, just as it does for your U.S. shipments. If a shipment uses Zonos' IOSS number, the invoice also includes the taxes (VAT).
Starting November 1, 2026, the EU requires product identifiers (PIDs) on each item in B2C shipments valued at €150 or less. See EU product identifiers for what each identifier is and when it's required.
Where you add them depends on how your products get to Zonos:
Connected store: if you connect a supported e-commerce channel, see Add EU PIDs.
Use Item Quoter to calculate U.S. duties and get HTS codes (free)
Your Verified Account includes free access to Item Quoter in the Zonos Dashboard. Use it to calculate U.S. duties and get HTS codes for your products before you ship, so you can build duty costs into your product or shipping prices ahead of time.
What you can do with your Verified Account
What you can do with your Verified Account
Once you have created your Verified Account, you can:
Ship parcels under $2,500 USD to the U.S. via Japan Post
Under new U.S. requirements, postal shipments valued under $2,500 USD (excluding documents and personal gifts valued under $100 USD) must have customs duties prepaid before they can be imported into the United States. Your Verified Account covers that requirement. Here's how it works:
How to create Japan Post labels with a Verified Account
Choose the option that fits your workflow:
Ship duty-prepaid to select EU destinations
Some countries in the EU now require shipments to be sent with duties and taxes prepaid, and B2C shipments valued at €150 or less now also need to include product identifiers. Your Verified Account can be used to send shipments with duties and taxes prepaid and product identifiers included to select EU destinations:
EMS isn't available for shipments to France, Monaco, Andorra, or the French overseas departments (Guadeloupe, French Guiana, Martinique).
Shipping duty-prepaid means duties are settled before the parcel reaches your customer, so they are not asked to pay on delivery. Whether a shipment qualifies for DDP depends on the destination and the shipment's value. See EU country readiness for each destination's rules.
Value limits
Some of these destinations have a value limit for prepaid postal shipments:
Shipments at or under the limit ship DDP (Delivered Duty Paid):
Shipments over the limit must ship DAP (Delivered at Place):
See every country's limit in EU country readiness.
IOSS only applies to EU shipments with goods valued at €150 or less. Above €150, whether a shipment can be sent duty-prepaid (DDP) depends on the destination country, and some countries also set a maximum goods value. See EU country readiness for each destination's rules.
If you have your own IOSS number, or you ship through a marketplace that has one, Zonos supports third-party (non-Zonos) IOSS numbers. Save it in Dashboard and Zonos uses it on EU labels you create in Dashboard or through the Zonos API. If you print labels in Ship&co, add it in Ship&co.
You are not required to have an IOSS number of your own. Any EU shipment valued at €150 or less without a third-party IOSS number uses Zonos' IOSS number. If you use your own IOSS number, Zonos won't charge you the VAT, since you (or your marketplace) will be remitting it. If Zonos' IOSS number is used, Zonos charges you the VAT and remits it to the EU country.
If you have your own IOSS number but don't save or pass it, the shipment defaults to Zonos' IOSS number. Zonos charges you the VAT and remits it, and you (or your marketplace) will also remit VAT for that shipment, so you end up paying it twice. That's why, if you have your own IOSS number, you should always save or pass it.
How it works
You create EU labels with the same Verified Account you use for U.S. shipments. Zonos invoices you for the duties and postal clearance fee after your parcels are inducted into the postal stream, just as it does for your U.S. shipments. If a shipment uses Zonos' IOSS number, the invoice also includes the taxes (VAT).
Add EU product identifiers (PIDs)
Starting November 1, 2026, the EU requires product identifiers (PIDs) on each item in B2C shipments valued at €150 or less. See EU product identifiers for what each identifier is and when it's required.
Where you add them depends on how your products get to Zonos:
How you send them depends on how you print your labels:
Use Item Quoter to calculate U.S. duties and get HTS codes (free)
Your Verified Account includes free access to Item Quoter in the Zonos Dashboard. Use it to calculate U.S. duties and get HTS codes for your products before you ship, so you can build duty costs into your product or shipping prices ahead of time.
How to calculate duties
Best practices for accurate results
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