What is a Verified Account?
Verified Accounts keep your shipments moving. With a Verified Account, Zonos is able to collect duties from you and remit them directly to U.S. Customs and Border Protection (CBP) on your behalf, fulfilling the requirement for prepaid duties on postal shipments under $800 USD.
This allows Canada Post to continue issuing labels—knowing duties will be properly calculated, collected, and paid. Here's how it works:
- Sign up for a Verified Account (via the post referral link) and connect it to your post account settings.
- Optionally add duties to your pricing using free tools in Dashboard Lite to find out duty rates for your products.
- Start shipping confidently with prepaid duty validation on every U.S.-bound parcel.
- Zonos will bill you for the duties and processing/clearance fees on each shipment as it is processed by the post.
Verified Accounts for Canada Post
Ensure every U.S.-bound shipment clears with duties paid through a Zonos Verified Account
As of August 29, a new U.S. executive order now requires all postal shipments valued at less than $800 USD into the United States to have duties prepaid. If you're shipping parcels under $800 USD to the United States through a post, you must now prepay duties before your parcel crosses the border.
To support small businesses and merchants, Zonos partnered with Canada Post to provide Verified Accounts for their merchants.
A Verified Account is only needed if you want to ship packages under $800 USD to the U.S. AND you have a business account with Canada Post or you want to use our Quoter tool to get duty costs with Canada Post. If you are a casual shipper, you can use the Zonos Prepay app for your U.S. shipments instead.