Ensure your shipments to the U.S. and select EU destinations clear with duties paid through a Zonos Verified Account
To support small businesses and merchants, Zonos partnered with Canada Post to provide Verified Accounts, so businesses can keep shipping to the U.S. and, starting November 4, 2026, to select EU destinations while meeting each destination's requirements:
United States: a U.S. executive order requires duties to be prepaid on all postal shipments into the U.S. valued at 2,500 USD or less.
Select EU destinations, starting November 4, 2026: Austria, Belgium, Cyprus, Germany, Denmark, Estonia, Finland, France, Italy, Luxembourg, Malta, Netherlands, Portugal, Spain, Sweden, and Slovakia
Some destination posts now require duties and taxes to be prepaid on certain shipments.
From November 1, 2026, the EU requires product identifiers (PIDs) on customs declarations when a business sells to a consumer (B2C) and the shipment is valued at 150 EUR or less.
When a Verified Account is/is not needed
A Verified Account is only needed if you have a business account with Canada Post, or want to use our Quoter tool to get duty costs, AND you want to ship:
Packages under 2,500 USD to the U.S.
Packages to the select EU destinations, starting November 4, 2026. You can continue shipping to the rest of the EU through Canada Post as you do today. You'll receive a Declaration ID for these shipments, but they aren't processed through your Zonos Verified Account. Zonos doesn't bill duties, taxes, and fees or transmit PIDs for these destinations. See Canada Post's information for any of these shipments. Shipments to territories, including French territories, don't need a Declaration ID and don't go through Zonos.
If you are a casual shipper, you can use the Zonos app for your U.S. and EU shipments instead.
Verified Accounts keep your shipments moving. With a Verified Account, Zonos collects what's owed from you and pays it on your behalf: duties to U.S. Customs and Border Protection (CBP) on postal shipments under 2,500 USD, and duties, taxes, and applicable fees on your PDDP shipments to the select EU destinations.
This allows Canada Post to continue issuing labels—knowing duties will be properly calculated, collected, and paid. Here's how it works:
Sign up for a Verified Account (via the post referral link) and connect it to your post account settings.
Optionally add duties to your pricing using free tools in Dashboard Lite to find out duty rates for your products.
Start shipping confidently, with prepayment covered on every parcel to the U.S. and the select EU destinations.
Zonos will bill you for the duties and processing/clearance fees on each shipment as it is processed by the post, plus, on EU shipments, the VAT on shipments without an IOSS number and the PDDP fees some EU countries apply.
Supply the product data your shipments need: for B2C shipments to the EU, add product identifiers (PIDs) before your first EU shipment; for the U.S., sync your catalog, answer the questions Zonos flags, and upload supporting documents. If you upload your catalog with a CSV or build it with the Catalog API instead of syncing, use each product's exact Catalog name as its product description on every label.
Prepayment is only part of what your shipments now need. Both the EU and the U.S. ask for product-level data, and your Verified Account is where you supply it.
For the EU, the data is product identifiers. From November 1, 2026, B2C shipments valued at 150 EUR or less need your Merchant Product Identifier (M-PID, your SKU) and Non-Standardised Manufacturer Product Identifier (NS-PID, the model or part number) on every item, plus the Standardised Manufacturer Product Identifier (S-PID, the barcode) if the product has one. Add them in your Catalog and they're sent with each shipment to the select EU destinations. See how to add PIDs.
For the U.S., certain products need extra information before they can enter the country: where the metal in a steel or aluminum item was made, the details a U.S. agency requires for a regulated product, and the paperwork behind a trade agreement claim. Trade agreement and Section 232 claims now apply to your shipments: see FTA and Section 232 for how they work.
Sync or upload your product catalog, and Zonos checks each product against U.S. entry requirements and flags the ones that need more information. Zonos Clarify works out what each flagged product has to provide and drafts the likely answer for you to review, and you can attach supporting documents such as certificates of origin to the products they cover.
These tools are included with your account at no extra cost. See Add required product data for how to work through them.
Verified accounts
Verified Accounts for Canada Post
Ensure your shipments to the U.S. and select EU destinations clear with duties paid through a Zonos Verified Account
To support small businesses and merchants, Zonos partnered with Canada Post to provide Verified Accounts, so businesses can keep shipping to the U.S. and, starting November 4, 2026, to select EU destinations while meeting each destination's requirements:
A Verified Account is only needed if you have a business account with Canada Post, or want to use our Quoter tool to get duty costs, AND you want to ship:
If you are a casual shipper, you can use the Zonos app for your U.S. and EU shipments instead.
What is a Verified Account?
Verified Accounts keep your shipments moving. With a Verified Account, Zonos collects what's owed from you and pays it on your behalf: duties to U.S. Customs and Border Protection (CBP) on postal shipments under 2,500 USD, and duties, taxes, and applicable fees on your PDDP shipments to the select EU destinations.
This allows Canada Post to continue issuing labels—knowing duties will be properly calculated, collected, and paid. Here's how it works:
Supplying product data for EU and U.S. entry
Prepayment is only part of what your shipments now need. Both the EU and the U.S. ask for product-level data, and your Verified Account is where you supply it.
For the EU, the data is product identifiers. From November 1, 2026, B2C shipments valued at 150 EUR or less need your Merchant Product Identifier (M-PID, your SKU) and Non-Standardised Manufacturer Product Identifier (NS-PID, the model or part number) on every item, plus the Standardised Manufacturer Product Identifier (S-PID, the barcode) if the product has one. Add them in your Catalog and they're sent with each shipment to the select EU destinations. See how to add PIDs.
For the U.S., certain products need extra information before they can enter the country: where the metal in a steel or aluminum item was made, the details a U.S. agency requires for a regulated product, and the paperwork behind a trade agreement claim. Trade agreement and Section 232 claims now apply to your shipments: see FTA and Section 232 for how they work.
Sync or upload your product catalog, and Zonos checks each product against U.S. entry requirements and flags the ones that need more information. Zonos Clarify works out what each flagged product has to provide and drafts the likely answer for you to review, and you can attach supporting documents such as certificates of origin to the products they cover.
These tools are included with your account at no extra cost. See Add required product data for how to work through them.
Next steps
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