Platform product infoProduct data passed to Zonos varies by platform plugin.
Some ecommerce platforms have limitations with the data they pass to Zonos for landed cost quotes. Learn what product information Zonos receives from each ecommerce platform and when you must use Zonos Catalog to add product-specific information needed for our calculations.
Product-specific information is not required in order for Zonos to return a quote. Zonos can use your account defaults for HS codes and country of origin, estimate weight with a custom factor, and quote without dimensions. However, the more product-specific information that is provided, the more accurate our calculations will be.
A indicates that Zonos can receive the filled-out product information from your ecommerce platform and use it in its landed cost and shipping calculations. A blank field indicates Zonos cannot receive that product information from the ecommerce platform. To improve accuracy, add your products with the missing fields to Zonos Catalog. Learn how to use Catalog.
If you add weight, dimensions, HS code(s), or country of origin to Catalog, Catalog will always use those fields. If any information is present in both your ecommerce platform and Catalog, the information in Catalog will override the information sent from the ecommerce platform when running our calculations. For example, if a product's weight is present in both Shopify and Catalog, Zonos will use the weight in Catalog to calculate shipping.
|Platform||Weights||Product dimensions||HS code||Country of Origin|
|Shopify Duty and Tax|
|BigCommerce Duty and Tax|
|Magento Duty and Tax||Mapping needed: Map the length, width and height in the app or use Catalog.||Mapping needed: Map the HS code in the app or use Catalog.|
|Magento Checkout||Mapping needed: Map the length, width and height in the app or use Catalog.||Mapping needed: Map the HS code in the app or use Catalog.|
|Zonos JS||If this information is available to scrape from your cart page, we will be able to grab it in our script.||If this information is available to scrape from your cart page, we will be able to grab it in our script.||If this information is available to scrape from your cart page, we will be able to grab it in our script.|
|Miva Checkout||Mapping needed: In Miva, create a custom field for the HS code and then map it under System Extensions > Zonos.|
|WooCommerce Duty and Tax||Specific attribute needed||Specific attribute needed|
|WooCommerce Checkout||Specific attribute needed||Specific attribute needed|
Most platforms only allow one HS code per item. Catalog can upload a universal HS code and a country-specific HS code in bulk. If you would like to use country-specific HS codes, enter these into Catalog in separate bulk updates. You can also add country-specific HS codes for each product individually when you create or edit the product in Catalog.