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Canada Post rating

Pull rates directly from your Canada Post account.

Connect directly to your Canada Post account through Zonos Dashboard. Our integration with Canada Post uses their API to pull your live shipping rates so you get the most accurate shipping and landed cost calculations. In order to use this feature, you will need to follow the guidelines outlined in this document to connect your account and then enable Canada Post service levels in your shipping zones followed by testing to ensure it's working properly.

Note: If you are a Canada Post contract shipper, you will need to follow an additional manifest workflow when creating labels. See the Contract shipper manifest workflow step below for details.

1

Connect your Canada Post account

Before you begin, make sure you have the following:

  • An active Canada Post account with your account number
  • Your Canada Post login credentials (username and password)
  1. Go to Zonos Dashboard -> Settings -> Manage rates.
  2. Under the Carrier accounts section, click Add carrier.
  3. Select Canada Post from the list of available carriers.
  4. Fill out the connection form with your account details:
    • First name
    • Last name
    • Email address
    • Canada Post account number
    • Mailing address (street address, city, province, postal code, and country)
  5. Click Save. You will be redirected to the Canada Post website.
  6. Sign in with your Canada Post login credentials.
  7. Select the payment method that Canada Post will use to bill you for shipments created through Zonos.
  8. Review and accept Canada Post's terms and conditions, which authorize Zonos to create shipments and access shipping services on your behalf.
  9. After accepting the terms, you will be redirected back to the Zonos Dashboard. A success notification will confirm that your Canada Post account has been connected.

Note: If you decline or cancel the terms and conditions, the connection will not be completed. You can restart the process at any time by following these steps again.

Troubleshooting 

Issue↕Resolution↕
Connection fails after returning from Canada PostEnsure you accepted the terms and conditions on the Canada Post website. If you cancelled, restart the process from step 1.
Invalid account numberDouble-check your Canada Post account number. You can find it in your Canada Post account settings or on your Canada Post invoices.
Redirect does not completeCheck that pop-ups and redirects are not blocked by your browser. Try disabling any ad blockers and attempt the process again.
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