Manage your team

Team members with Admin access can invite new team members to Dashboard. Follow these steps to invite a new team member:

1. Go to Dashboard -> Settings -> Team.
2. Click Invite members.
3. Enter your team member's email. You can invite multiple team members at once by entering a comma after each email.
4. Select the permission level you wish to grant your team member's account.
5. Click Send invite. An invitation link will be sent to the email address entered for your team member to set up their Zonos account.
   1. To re-send an invite, hover over the name of the user to reveal the More options (•••) menu, then select Re-send invite.

Note: For security reasons, Zonos employees cannot create team members or change permission levels. If no Admin users are available, contact your IT department to access an Admin user's email and send new invites.

If your organization has multiple Zonos accounts, you can invite existing team members to new and existing accounts by following the steps above. Once a user accepts the invite, they'll instantly access the new Dashboard with the same login.

Team members with access to multiple accounts can log in once and toggle between accounts. To switch accounts, follow these steps below:

1. Click your store name in the top-left corner of Dashboard.
2. Select Switch store.
3. In the store dropdown, select the store's Dashboard you want to view.

To update a team member's permission level, follow these steps below:

1. Go to Dashboard -> Settings -> Team.
2. Hover over the name of the user that you'd like to edit to reveal the More options (•••) menu.
3. Click Update member details and select the new permissions for the user.
4. Click Save.