Zonos servicevilkår

Velkommen til Zonos servicevilkår. 

These Terms of Service ("Terms”) form a legal agreement between you and iGlobal Exports, LLC dba Zonos and its affiliates (together, “Zonos”) that applies each time you use or access the Zonos website [www.zonos.com], services, APIs, and products (“Zonos Platform”). We know reading legal terms is not the most enjoyable thing to do, so we tried to make this clear and simple. Please read these Terms carefully, and feel free to reach out to us if you have any questions.

1. Introduktion.

Tak fordi du bruger Zonos Platform leveret af Zonos, beliggende på 975 S. Tech Ridge Dr, St. George, Utah 84770. Med Zonos Platform giver du Zonos mulighed for at integrere teknologi i din virksomhed, der hjælper med at administrere, vedligeholde og forbedre dine grænseoverskridende kapaciteter.

By creating an account with us or by accessing or using the Zonos Platform, including any content, functionality, and services offered thereon, whether as a guest or a registered user, you acknowledge that you have read, understood, and agreed to be bound by these Terms, our Privacy Policy, and Service-Level Agreement.

Ved at acceptere Terms erklærer du, at du mindst har myndighedsalderen i din stat, provins eller territorium, og du giver samtykke til brug af Zonos Platform af dine mindreårige afhængige. Bestemmelserne og betingelserne i Terms udgør hele aftalen mellem dig og Zonos vedrørende brug af Zonos Platform og erstatter alle tidligere aftaler eller forståelser.

Som brugt i disse Terms skal „Services“ betyde og referere til de tjenester, Zonos har accepteret at levere til dig som en del af Zonos Platform. Disse tjenester kan omfatte, men er ikke begrænset til, Landed Cost guarantee, Classify, Checkout, Quoter, Hello og relaterede API'er, og skal desuden omfatte enhver anden tjeneste, Zonos må acceptere at levere til dig fra tid til anden.

2. Accept af Terms.

Ved at bruge Zonos Platform på nogen måde er du bundet af disse Terms. Hvis du ikke accepterer Terms, skal du ikke bruge Zonos Platform. Hvis du accepterer disse Terms på vegne af en virksomhed, organisation, regering eller anden juridisk enhed, erklærer og garanterer du, at

(a) du er autoriseret til at gøre det,

(b) enheden accepterer at være juridisk bundet af Terms, og

(c) hverken du eller enheden er udelukket fra at bruge Services eller acceptere Terms i henhold til lovene i den gældende jurisdiktion.

3. Ændringer af Terms.

Vi forbeholder os retten til at revidere og opdatere disse Terms fra tid til anden efter vores skøn ved at offentliggøre et revideret sæt vilkår eller sende meddelelse herom til dig via e-mail. Alle ændringer træder i kraft med det samme, når vi offentliggør dem, og gælder for al adgang til og brug af Zonos Platform. Ændringer af tvistløsningsbestemmelserne (se afsnit 18) gælder dog ikke for tvister, som parterne faktisk har fået meddelelse om på eller før datoen for offentliggørelse på Zonos Platform.

Din fortsatte brug af Zonos Platform efter offentliggørelse af reviderede Terms betyder, at du accepterer og er enig i ændringerne. Du forventes at tjekke denne side fra tid til anden, så du er opmærksom på ændringer, da de er bindende for dig.

4. Omfang.

Disse Terms styrer din brug af Zonos Platform. Medmindre andet er angivet, gælder disse Terms ikke for Third-Party Services, som er underlagt deres egne vilkår.

5. Acceptabel brug og forbudte aktiviteter.

a. Kun lovlige formål. Du må ikke bruge Zonos Platform eller tillade tredjeparter at bruge Zonos Platform til formål, som vi efter vores skøn vurderer som ulovlige, indgribende, krænkende, obskøne, stødende, ærekrænkende eller svigagtige, eller til at engagere sig i, fremme eller opmuntre ulovlig aktivitet.

b. Krænkelser af tredjeparts rettigheder. Du må ikke bruge materialer, indhold, data eller anden information med det formål at udnytte, skade eller forsøge at udnytte eller skade mindreårige på nogen måde ved at udsætte dem for upassende indhold, anmode om personligt identificerbare oplysninger eller på anden vis.

c. Falsk repræsentation af transmissionsinformation. Forfalskning, falsk repræsentation, udeladelse eller sletning af meddelelsesheaders, returpostinformation og/eller internetprotokoladresser for at skjule eller fejlidentificere oprindelsen af en meddelelse er forbudt.

d. Virusser og andre destruktive aktiviteter. Du må ikke bruge Zonos Platform eller tillade tredjeparter at bruge Zonos Platform til at oprette eller sende internetvirusser, orme eller trojanske heste, korrupte filer, hoaxes eller andre destruktive eller vildledende elementer, eller til ping, flooding eller mail bombing, eller denial of service-angreb. Du må ikke engagere dig i anden aktivitet, der er beregnet til at forstyrre eller interferere med, eller som resulterer i forstyrrelse af eller interferens med, andres evne til effektivt at bruge Zonos Platform (eller ethvert tilsluttet netværk, system, tjeneste eller udstyr) eller drive forretning over internettet.

e. Hacking. Hacking og relaterede aktiviteter er forbudt. „Hacking“ omfatter, men er ikke begrænset til, følgende aktiviteter: ulovlig eller uautoriseret adgang til computere, konti eller netværk, gennemtrængning eller forsøg på at gennemtrænge sikkerhedsforanstaltninger, portscans, stealth-scans og andre aktiviteter designet til at assistere hacking.

f. Spam. Du må ikke bruge Zonos Platform eller tillade tredjeparter at bruge Zonos Platform til at generere, distribuere, offentliggøre eller facilitere uopfordret masse-e-mail, kampagner, reklamer eller andre henvendelser („spam“).

g. Andre forbudte aktiviteter. Deltagelse i enhver aktivitet, der efter vores skøn faktisk eller potentielt forstyrrer, interfererer med, konkurrerer med eller er skadelig for Zonos Platform, vores forretning, omdømme, goodwill, kunder og/eller kunderelationer, eller vores kunders evne til effektivt at bruge Zonos Platform, er forbudt. Din manglende samarbejde med os i at rette eller forhindre overtrædelser af Terms, eller som følge af dine brugeres aktivitet, udgør en overtrædelse af Terms af dig.

6. Kontoregistrering, adgang og sikkerhed.

a. Registrering. For at bruge Zonos Platform skal du oprette en konto ved at registrere dig hos Zonos. Du kan blive påkrævet at indsende en gyldig betalingsmetode, som du er autoriseret til at købe Services med. Du giver sande, præcise, aktuelle og komplette oplysninger ved kontoregistrering og opdaterer disse oplysninger efter behov for at holde din konto og betalingsinformation aktuel. Du giver samtykke til alle handlinger, vi foretager vedrørende dine oplysninger i overensstemmelse med vores Privacy Policy. Vi forbeholder os retten til at afvise registrering af eller annullere konti efter vores skøn, hvis du efter vores vurdering har overtrådt bestemmelser i disse Terms.

b. Adgang og sikkerhed. Du er ansvarlig for at opretholde sikkerheden af din konto og for alle Services bestilt, tilgået eller på anden vis brugt i forbindelse med din konto og alle handlinger foretaget i forbindelse hermed. Desuden forbeholder vi os retten til at trække tilbage eller ændre vores websted efter vores skøn, og vi kan begrænse adgang til dele af webstedet eller platformen.

7. Fakturering.

a. Gebyrer. Vores gebyrer forfalder i det beløb og på den faktureringscyklus, der er angivet på Zonos Platform eller relevant ordre for Services. Gebyrer betales i amerikanske dollars, medmindre andet er angivet. Hvis du køber Services med betalingskort, debiterer vi automatisk dit betalingskort baseret på din faktureringsdato, indtil du gyldigt opsiger Services. Bemærk, at du skal have en gyldig betaling registreret, før du implementerer vores software, ved at give os dine kreditkort- eller ACH-oplysninger. Hvis du vælger at betale med kreditkort, gælder et behandlingsgebyr. Vi skal modtage din indledende betaling, før dit websted går live.

b. Ikke-refunderbar. Vores gebyrer er baseret på de købte Services uanset faktisk brug og er ikke-refunderbare. Vi giver ikke refusioner eller kredit for delvise dage, måneder eller år og giver ikke refusioner til kunder, uanset om en kunde har brugt Services eller produkter.

c. Skatter. Alle gebyrer er eksklusive alle gældende offentlige gebyrer, afgifter eller skatter, herunder uden begrænsning alle salgs-, vare-, service-, moms-, harmoniserede eller andre skatter. Du er ansvarlig for betaling af alle skatter, der gælder for din brug af Services.

d. Checkout. Når du bruger Checkout, trækkes dine transaktionsgebyrer automatisk fra det indledende beløb, der skyldes dig.

e. Brug af tredjeparts betalingsprocessor. If you are using a third-party payment processor, then the following will occur. On the first day of each month, we will process a statement for all fees from the previous month based on revenue. Invoices are created and sent on the 5th of each month for all previous month’s transactions. Invoice fees are automatically collected using either your credit card or ACH information on file.

f. Abonnementer. Dine abonnementsgebyrer faktureres via det kreditkort eller de ACH-oplysninger, du gav os ved kontoregistrering. Dit abonnement fornyes automatisk ved udgangen af den relevante periode, medmindre du giver os meddelelse om ikke-fornyelse mindst 30 dage før din næste faktureringsdato.

g. Ubetalte saldi. Hvis gebyrer ikke betales senest på forfaldsdatoen, påløber der renter på sådanne udestående saldi med 1,5 % pr. måned eller den maksimale lovlige sats tilladt ved lov, alt efter hvad der er lavest. Vi kan suspendere din adgang til Services eller produkter i enhver periode, hvor betaling af gebyrer er forsinket. En suspension opsiger ikke Terms eller fritager dig for forpligtelser eller ansvar. Du refunderer os for inddrivelsesomkostninger. Hvis du væsentligt er i restance med betalinger eller udtrykker ingen intention om at foretage yderligere eller rettidige betalinger, forfalder ved vores skriftlige meddelelse alle resterende ubetalte gebyrer for resten af den then current periode med det samme.

h. Bestridte gebyrer/faktureringsforespørgsler. Det er din forpligtelse at gennemgå alle fakturaer for nøjagtighed. Du har 30 dage fra fakturadatoen til skriftligt at meddele os, at du bestrider gebyrerne. Manglende gørelse inden for den angivne tid udgør din accept af, at alle gebyrer er gyldige, og du giver afkald på eventuelle krav vedrørende sådanne gebyrer.

i. Prisændringer. We reserve the right to change or modify our fees, and these Billing terms, at any time. Any changes will be posted on the Zonos Platform and/or communicated to you via your email address on file with Zonos. We will provide at least 30 days’ notice prior to making any pricing modifications effective.

j. Afrunding. Beløb angivet på fakturaer afrundes til to decimaler.

k. Opsigelse. Ved opsigelse af Terms eller annullering af dine Services og/eller produkter skal du straks stoppe med at bruge Zonos Platform og Services og permanent slette alt cachelagret eller gemt indhold.

8. API-vilkår.

a. Brug. Du bruger Zonos API'er udelukkende i forbindelse med Zonos Platform og i overensstemmelse med Terms og alle gældende love.

b. Overvågning. Ud over alle vilkår i afsnit 13 (Overvågning og håndhævelse) i disse Terms kan vi overvåge din brug af API'er for at forbedre kvaliteten af Zonos Platform og verificere din overholdelse af Terms. Denne overvågning kan omfatte adgang til og brug af din API-klient for bl.a. at identificere sikkerhedsproblemer, der kan påvirke os, vores kunder eller licensgivere. Du må ikke interferere med denne overvågning. Vi kan bruge tekniske midler til at overvinde sådan interferens. Din adgang til indhold via API kan begrænses, filtreres eller begrænses i overensstemmelse med gældende love.

c. Volumengrænser. Du forsøger ikke at overskride eller omgå begrænsninger for adgang, kald og brug af Zonos API, eller bruger API'er på en måde, der overskrider rimelige anmodningsvolumener, udgør overdreven eller misbrugende brug, eller ikke overholder nogen del af disse API-vilkår eller vores Terms.

d. Brugerinformation. Du bruger kommercielt rimelige bestræbelser på at beskytte alle oplysninger indsamlet fra brugere via din API-klient mod uautoriseret adgang, brug eller videregivelse. Alle persondata indsamlet fra brugere via din API-klient bør opbevares og serveres med stærk kryptering. Du skal slette alle persondata, du har indsamlet fra brugere via din API-klient

(i) efter anmodning fra en bruger, eller

(ii) når en bruger deautoriserer din applikation eller lukker sin konto hos dig.

e. Sikkerhed. Netværk, operativsystem og software på dine webservere, databaser og computersystemer samt din API-klient skal være korrekt konfigureret til sikkert at drive din applikation og opbevare data. Du må ikke arkitektere eller vælge dine systemer på en måde, der undgår dine sikkerhedsforpligtelser.

f. Sikkerhedsbrud. In the event of a security breach involving unauthorized access, use, disclosure, or destruction of user’s personal data, you will immediately disconnect any intrusions or intruder and promptly notify us of the breach. You will work with us to promptly remedy any security breach, and in the event any security breach involves the Zonos API or customer data, you will make no public statement regarding such breach without our prior written consent, unless such public statement is required by law.

g. Generelle forbud. Du må ikke, og må ikke tillade andre, der handler på dine vegne, at:

i. Dele API'erne med tredjeparter eller oprette en API-klient, der fungerer væsentligt som API'erne, og tilbyde den til brug af tredjeparter.

ii. Bruge API'erne til at introducere virusser, orme, defekter, trojanske heste, malware eller andre destruktive eller skadelige elementer.

iii. Bruge API'erne til at ærekrænke, misbruge, chikanere, stalker eller true andre.

iv. Interferere med eller forstyrre API'erne eller servere eller netværk, der leverer API'erne.

v. Reverse engineere eller forsøge at udtrække kildekode fra API'er eller relateret software, undtagen i det omfang denne begrænsning udtrykkeligt er forbudt ved gældende lov.

vi. Bruge API'erne til aktiviteter, hvor brug eller fejl på API'erne kan føre til død, personskade eller miljøskade.

vii. Bruge API'en til at indhente eller overføre persondata fra brugere eller eksponere sådanne persondata for os eller tredjeparter uden udtrykkeligt opt-in-samtykke fra brugere.

9. Zonos Checkout.

a. Retningslinjer og ansvar. Du er alene ansvarlig for:

i. Any costs associated with a consumer’s refusal of the shipped products or any dispute resolution with the consumer arising from payment of duty, tax, shipping fees, or order fulfillment costs.

ii. Terms and conditions provided by you that makes any fees related to returned or refused orders the responsibility of the consumer. We shall not enforce such terms, refund or return policies on your behalf.

iii. The refund of fees and foreign exchange risks resulting from orders cancelled by the consumer due to non-shipment by the supplier or failure of the supplier to ship in a timely fashion.

iv. Any refunds to the consumer that are unilaterally approved by the supplier or any refund in violation of this refund policy.

v. Any refund initiated by you for any reason, via the Zonos API or the Zonos Platform, shall be subject to refund fees in addition to payment processing fees.

b. Zonos Fraud Coverage. Our Fraud Coverage protects you in the event of an "unauthorized" chargeback. Fraud Coverage does not shift liability in the event of a non-fraudulent chargeback (e.g., lost in transit, damaged/defective, friendly fraud, etc.); however, we will submit evidence to dispute these claims on your behalf. You will be debited upon receipt of a non-fraudulent chargeback; conversely, you will be credited in the event of a chargeback reversal. Chargeback fees are not credited back in the event of a "non-fraudulent" reversal. Chargeback fees are charged on non-fraudulent chargebacks only. Our chargeback fee is twenty-five dollars ($25.00). We reserve the right to block any risky payments, or request a cancellation, at our discretion, after manual review of a completed order.

10. Landed Cost guarantee.

a. Retningslinjer og ansvar. The following terms apply to you only if you opt to use the Zonos Landed Cost guarantee service that allows Zonos to ensure landed cost accuracy and reconciliation with international orders on your behalf. Notwithstanding your enrollment in the Zonos Landed Cost guarantee, you are solely responsible for and waive any claim against Zonos for any of the following:

i. Any billing of duties and taxes to the respective Zonos account number when processing shipments outside of the Zonos Platform.

ii. Any liability for fees that you do not directly bill to the Zonos account number.

iii. Any additional clearance fees billed to Zonos due to your failure to supply and provide appropriate documentation with your international shipment.

iv. The accuracy of any HS codes and country of origin designations supplied by you.

v. The verification of the commodities and documentation that you supply for a shipment, ensuring such information matches the information originally supplied for the landed cost quote. Zonos will not be held liable for any costs incurred for commodities that were not included in the landed cost quote.

vi. Any additional duty and tax amount charged due to customs deeming the value of goods to be higher than the value placed on the commercial invoice.

vii. Any unauthorized charges to the Zonos account. A handling fee may be charged by Zonos in connection with any unauthorized charges.

viii. Any charges related to transactions that are not covered by the Zonos Landed Cost guarantee service. A handling fee may be charged by Zonos in connection with any such uncovered transaction.

ix. Any unintentional amounts you are charged resulting from your failure to provide Zonos with the tracking number for a shipment.

x. Any indirect taxes or other amounts owed by you in connection with sales of goods made before your enrollment in Zonos Landed Cost guarantee.

b. Zonos’ fee for providing Landed Cost guarantee on an order is charged at the time of the request. Amounts owed for duties, taxes, and fees on an order are charged when the order is shipped and the tracking number submitted. Failure to timely pay Zonos’ fee or any of the other amounts due in connection with a Landed Cost guarantee order will result in the suspension of your access to the Zonos Platform.

c. You acknowledge and agree that Zonos has the right to retain any additional funds from any excess landed cost amount collected by Zonos that exceeds the amount due, which amounts, if any, shall be deemed fully earned and payable to Zonos.

d. You authorize Zonos and its supply chain partners to make any changes to the documentation you supply for a shipment that may be necessary, at our sole discretion, to bring the shipment into compliance with applicable laws and regulations. This authorization does not release you from your responsibility to provide accurate documentation to Zonos.

e. You acknowledge and agree that Zonos Landed Cost guarantee calculations may be based on a foreign exchange forward premium.

f. Zonos’ guarantee of landed cost amounts is valid for 90 days from the date on which the Landed Cost guarantee fee is charged.

g. The Zonos guarantee is based on landed cost quotes in which Zonos estimates the duty and tax that will be charged at customs clearance. These estimates are based on the information available to Zonos on the date of the quote. You acknowledge and agree that the quotes may take into account any changes in duty and/or tax rates that are reasonably expected to go into effect before a shipment arrives at customs for processing.

h. This subsection applies if you elect to include the quoted duties, taxes and/or fees in item list prices (Inclusive Pricing). Due to the variance in duty and tax rates across different product types and the inability to forecast the exact product mix of your sales, Zonos reserves the right to adjust the Inclusive Prices for your items at its sole discretion.

11. Zonos Classify.

Følgende vilkår gælder for dig, hvis du vælger at bruge Zonos Classify-tjenesten. Zonos Classify giver Zonos mulighed for at foreslå klassificeringer af dine produkter ved hjælp af HTS-koder (Harmonized Tariff Code System). Selvom Zonos gør rimelige kommercielle bestræbelser ved at foreslå klassificeringer, leveres sådanne klassificeringer til dig til informationsformål, og Zonos giver ingen erklæring om nøjagtighed, pålidelighed eller fuldstændighed af foreslåede HTS-koder. Du er derfor alene ansvarlig for at sikre nøjagtigheden af HTS-koder, før du stoler på koder foreslået af Zonos Classify. Selvom Zonos Classify kan bruges som værktøj til at bestemme gældende HTS-koder for en forsendelse, er det ultimativt importøren af record, ikke Zonos, der er ansvarlig for at bestemme gældende HTS-koder og levere dem til toldmyndighederne.

12. Tredjepartsleverandører og -tjenester.

Zonos Platform er integreret med eller kan på anden vis interagere med tredjepartsleverandører, applikationer og tjenester („Third-Party Services“) for at levere den nødvendige hardware, software, netværk, lagring og relateret teknologi til at drive og vedligeholde Zonos Platform. Din modtagelse eller brug af Third-Party Services er underlagt en separat aftale mellem dig og tredjepartsudbyderen.

Du forstår og accepterer, at Zonos ikke godkender og ikke er ansvarlig for adfærd, funktioner eller indhold hos tredjepartsudbydere eller for transaktioner, du indgår med udbyderen af sådanne Third-Party Services. Vi er ikke ansvarlige for adgang til eller brug af dine data af Third-Party Services eller for sikkerheds- eller privatlivspraksis hos Third-Party Services. Du er alene ansvarlig for din beslutning om at tillade tredjepartsudbydere at bruge dine data. Det er dit ansvar omhyggeligt at gennemgå aftalen mellem dig og tredjepartsudbyderen.

13. Overvågning og håndhævelse; opsigelse.

Vi har ret til at:

a. Remove or refuse to post any content on any of our interactive features on our website or Zonos Platform that allows users to post, submit, publish, display, or transmit to other users or other person or other materials (“User Contributions”) for any or no reason at our sole discretion.

b. Take any action with respect to any User Contribution that we deem necessary or appropriate at our sole discretion, including if we believe that such User Contribution violates the Terms, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the website, Zonos Platform or the public, or could create liability for us.

c. Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.

d. Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the website or Zonos Platform.

e. Provide thirty (30) days written notice of your misuse of the website or Zonos Platform that is a violation of these Terms. During the 30-day period, you may remedy the breach. If you choose not to or are unable to remedy your breach, Zonos may terminate or suspend your access to all or part of the website or Zonos Platform at the expiration of thirty (30) days.

f. Immediately terminate or suspend your access to all or part of the website or Zonos Platform for illegal or material misuse of the Zonos website or Platform or violation of these Terms.

Du kan opsige din aftale om disse Terms til enhver tid ved at stoppe med at bruge Zonos Platform eller Services. Dit abonnement på Zonos Platform og Services påvirkes ikke af en sådan opsigelse.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website. YOU WAIVE AND HOLD HARMLESS US AND OUR AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY US OR ANY OF THE FOREGOING PARTIES IN CONNECTION WITH SUCH MATTERS.

Vi kan/imødekommer dog ikke at gennemgå alt materiale, før det offentliggøres på webstedet eller Zonos Platform, og kan ikke sikre hurtig fjernelse af anstødeligt materiale efter offentliggørelse. Vi påtager os derfor intet ansvar for handling eller undladelse vedrørende transmissioner, kommunikation eller indhold fra brugere eller tredjeparter. Vi har intet ansvar over for nogen for udførelse eller manglende udførelse af aktiviteterne beskrevet i dette afsnit.

14. Immaterielle rettigheder.

a. Zonos IP. You acknowledge that, as between you and Zonos, we own all right, title, and interest, including all intellectual property rights, in and to our trademarks, trade secrets, data, concepts, ideas, copyright, service marks, APIs, software, or other intellectual property (“Zonos IP”) and, with respect to Third-Party Services, the applicable third-party providers own all right, title, and interest, including all intellectual property rights, in and to the Third-Party Services.

b. Kundedata. We acknowledge that, as between you and Zonos, you own all right, title, and interest, including all intellectual property rights, in and to your data. You hereby grant to us a non-exclusive, royalty-free, worldwide license to reproduce, distribute, and otherwise use and display your data and perform all acts with respect to your data as may be necessary for us to provide the Services to you. You represent and warrant that, for all such content you provide, you own or otherwise control all necessary rights to do so and to meet your obligations under these Terms. You represent and warrant that such content is accurate. You represent and warrant that use of any such content (including derivative works) by us, our users, or others in contract with us, and in compliance with these Terms, does not and will not infringe any IP Rights of any third party. We take no responsibility and assume no liability for any content provided by you.

c. Feedback. If you or any of your employees or contractors sends or transmits any communications or materials to us by mail, email, telephone, or otherwise, suggesting or recommending changes to the Zonos IP, including without limitation, new features or functionality relating thereto, or any comments, questions, suggestions, or the like ("Feedback"), we are free to use such Feedback irrespective of any other obligation or limitation between the Parties governing such Feedback. You hereby assign to us on your behalf, and on behalf of your employees, contractors and/or agents, all right, title, and interest in, and is free to use, without any attribution or compensation to any party, any ideas, know-how, concepts, techniques, or other intellectual property rights contained in the Feedback, for any purpose whatsoever, although we are not required to use any Feedback.

d. Du giver Zonos en ikke-eksklusiv, overdragelig, royaltyfri, verdensomspændende ret og licens til at bruge dine varemærker og servicemærker til at drive, levere og promovere Services, hvilket kan omfatte brug af dit navn og/eller logo i vores marketingmaterialer.

15. Skadesløsholdelse.

a. Skadesløsholdelse af Zonos. Zonos will defend, indemnify and hold harmless you, your affiliates, licensors, and service providers, and your and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to a claim by a third party alleging that the Zonos Platform or any Service infringes any intellectual property right of such third party. The foregoing indemnification obligation of Zonos will not apply to the extent the claim against you is attributable to any use of the Zonos Platform or Service that is not in accordance with these Terms. This Section 15 sets forth your sole remedy against Zonos with respect to any claim of intellectual property infringement.

b. Skadesløsholdelse af dig. You will defend, indemnify and hold harmless Zonos, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Zonos Platform or Services, including, but not limited to, your User Contributions, any use of the website’s content, services and products other than as expressly authorized in these Terms, or your use of any information obtained from the website or Zonos Platform.

16. Garantifraskrivelse.

a. We warrant that the Zonos Platform and the Services will conform in all material respects to the service levels when accessed and used in accordance with our policies and their intended use. We do not make any representations or guarantees regarding uptime or availability of the Zonos Platform or the Services unless specifically identified in writing.

b. Although Zonos has made reasonable efforts to ensure that outputs and data provided through the Services are materially correct, accurate and reliable, Zonos makes no warranty as to such correctness, accuracy, or reliability, it being agreed and understood that such information and/or data is being provided on an “as is” and “as available” basis. Thus, in the event of error or omission, Zonos shall not be liable to you in any way, and you hereby release Zonos from any and all liability with respect to such information and data even if you contend that Zonos knew or should have known of the existence of any such inaccuracy.

c. You are solely and entirely responsible for the results of your use of the Zonos Platform and the Services. Zonos shall have no responsibility for the accuracy of the information provided by or to you through the Zonos Platform or the Services.

d. EXCEPT FOR THE LIMITED WARRANTY SET FORTH IN SECTION 16(a), ZONOS MAKES NO WARRANTY OF ANY KIND THAT THE ZONOS IP, ANY PRODUCTS, ANY SERVICES, OR RESULTS OF THE USE THEREOF, WILL MEET CUSTOMER'S OR ANY OTHER PERSON'S REQUIREMENTS, OPERATE WITHOUT INTERRUPTION, ACHIEVE ANY INTENDED RESULT, BE COMPATIBLE OR WORK WITH ANY SOFTWARE, SYSTEM, OR OTHER SERVICES, OR BE SECURE, ACCURATE, COMPLETE, FREE OF HARMFUL CODE, OR ERROR FREE.

e. You understand that we cannot and do not guarantee or warrant that any files available for downloading from the internet or the website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

YOUR USE OF THE ZONOS PLATFORM, CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE ZONOS PLATFORM IS AT YOUR OWN RISK. THE ZONOS PLATFORM, CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE ZONOS PLATFORM ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER WE NOR ANY PERSON ASSOCIATED WITH US MAKE ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE ZONOS PLATFORM OR THE SERVICES.

TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

17. Ansvarsbegrænsning.

IN NO EVENT WILL WE BE LIABLE UNDER OR IN CONNECTION WITH THESE TERMS UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, AND OTHERWISE, FOR ANY: (a) CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, ENHANCED, OR PUNITIVE DAMAGES; (b) INCREASED COSTS, DIMINUTION IN VALUE OR LOST BUSINESS, PRODUCTION, REVENUES, OR PROFITS; (c) LOSS OF GOODWILL OR REPUTATION; (d) USE, INABILITY TO USE, LOSS, INTERRUPTION, DELAY, OR RECOVERY OF ANY DATA, OR BREACH OF DATA OR SYSTEM SECURITY; OR (e) COST OF REPLACEMENT GOODS OR SERVICES, IN EACH CASE REGARDLESS OF WHETHER PROVIDER WAS ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES OR SUCH LOSSES OR DAMAGES WERE OTHERWISE FORESEEABLE. IN NO EVENT WILL THE AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, AND OTHERWISE EXCEED THE TOTAL AMOUNTS PAID TO US UNDER THESE TERMS IN THE TWELVE-MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

18. Voldgift; tvistløsning; fraskrivelse af class action.

a. Voldgift. Any disputes arising from these Terms or use of the Zonos Platform or Services, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination (“Disputes”), shall be submitted to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying Utah law. THEREFORE, YOU AGREE THAT ANY AND ALL DISPUTES, AS DEFINED ABOVE, WHETHER PRESENTLY IN EXISTENCE OR BASED ON ACTS OR OMISSIONS IN THE PAST OR IN THE FUTURE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION RATHER THAN IN COURT IN ACCORDANCE WITH THESE TERMS.

For all Disputes, both parties must first give the other party an opportunity to resolve the Dispute by providing a written notification including a written description of the Dispute and a description of the specific relief you seek. If the Dispute is not resolved within 60 days after written notification, the party giving notice may take the Dispute to arbitration.

b. Fraskrivelse af class action. You and Zonos waive any right to assert any claim against one another by means of any class action or representative action, whether as a class representative or as a member of a class. If, notwithstanding the foregoing waiver, a court or law permits a party to this Agreement to participate in a class or representative action, then the prevailing party will not be entitled to recover attorneys’ fees or costs associated with pursuing the class or representative action, and the party who initiates or participates as a member of the class will not submit a claim or otherwise participate in any recovery secured through the class or representative action.

c. Begrænsning af procedurelle rettigheder. You understand and agree that you and Zonos are each agreeing to arbitration instead of the right to a trial before a judge or jury in a public court. In the absence of this agreement, you and Zonos might otherwise have had a right or opportunity to bring disputes in a court, before a judge or jury, and/or to participate or be represented in a case filed in court by others (including class actions). You give up those rights. Other rights that you would have if you went to court, such as the right to appeal and to certain types of discovery, may be more limited in arbitration. The right to appellate review of an arbitrator’s decision is much more limited than in court, and in general an arbitrator’s decision may not be appealed for errors of fact or law.

d. Adskillelighed. If any clause within this Section 18 (other than the Class Action Waiver clause above) is found to be illegal or unenforceable, that clause will be severed from this agreement, and the remainder will be given full force and effect. If the Class Action Waiver clause is found to be illegal or unenforceable, then this entire agreement will be unenforceable, and the dispute will be decided by a court.

e. Fortsættelse. This agreement will survive the termination of your contract with us and your use of our Services or products.

19. Diverse.

Governing Law; Jurisdiction. Loven, der styrer gyldigheden og fortolkningen af disse Terms og gælder i enhver tvist eller retssag, der opstår ud af eller relaterer til disse Terms, er lovene i delstaten Utah, USA. Du giver hermed samtykke til og giver afkald på alle forsvar om manglende personlig jurisdiktion og forum non conveniens med hensyn til jurisdiktion og værneting for føderale og delstatsdomstole i Washington County, Utah (USA). FN's konvention om internationale købsaftaler gælder ikke for disse Terms og er hermed udtrykkeligt udelukket.

b. Adskillelighed. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable.

c. Fraskrivelse. No waiver of any provision of these Terms, nor consent by Zonos to the breach of or departure from any provision of these Terms, will in any event be binding on or effective against Zonos, unless it be in writing and signed by a duly authorized representative of Zonos, and then such waiver will be effective only in the specific instance and for the specific purpose for which it is given.

d. Afsnitsoverskrifter. The section headings and titles in these Terms are for convenience only and have no legal or contractual effect. These Terms will be interpreted without application of any strict construction in favor of or against you or Zonos.

e. Uafhængige entreprenører. No agency, partnership, joint venture, or employment relationship is created by these Terms or your use of our Services or products, and you do not have any authority of any kind to bind Zonos in any respect whatsoever.

f. Force Majeure. Ingen part har ansvar over for den anden for manglende opfyldelse af forpligtelser under disse Terms, hvis manglende opfyldelse skyldes en begivenhed uden for dens rimelige kontrol, herunder uden begrænsning krig eller terrorisme, naturkatastrofe, strømsvigt, oprør, civil uorden, civil uro eller anden force majeure-begivenhed.

Kontakt os

Tak fordi du læste med, og tillykke med at nå til slutningen af disse Terms!

Vi håber, du nyder at bruge Zonos Platform og vores Services.

Kontakt os gerne, hvis du har kommentarer eller spørgsmål om vores virksomhed og servicevilkår.

Kontraktpart:

iGlobal Exports, LLC dba Zonos

975 S Tech Ridge Dr

St. George, UT 84770