Zonos entegrasyonunuz için gerçek zamanlı etkinlik bildirimleri alın.
Bu rehber, Zonos'un webhook yanıtı olarak gönderebileceği etkinlik türlerini detaylandırır. Her tür, etkinlikle ilgili verileri içeren belirli bir GraphQL nesnesi döndürür.
ORDER_STATUS_CHANGED etkinliği bir sipariş durumu değiştiğinde tetiklenir. Her zaman bir Order nesnesi döndürür. Olası durumlar OrderStatus enum üzerinde bulunabilir.
ORDER_RETURN_CREATED etkinliği, bir sipariş üzerinde bir iade oluşturulduğunda tetiklenir. Yeni iade REQUESTED durumunda başlar.
İade oluşturmak ayrıca ORDER_RETURN_STATUS_CHANGED göndermez. Bundan sonraki her durum değişikliği ise gönderir.
1{
2"eventType":"ORDER_RETURN_CREATED",
3"orderReturnId":"order_return_[ID]"
4}
İadenin ayrıntılarını alın
İade etkinlikleri yalnızca etkinlik türünü ve iadenin kimliğini taşır. İadenin durumunu, ürünlerini, etiketini ve geçmişini almak için entegrasyonunuzun ihtiyaç duyduğu alanları isteyerek orderReturn ile sorgulayın. Bir OrderReturn nesnesi döndürür.
1queryOrderReturn($id: ID!){
2 orderReturn(id:$id) {
3 id
4 status
5 order {
6 id
7 accountOrderNumber
8}
9 lines {
10 id
11 itemId
12 quantity
13 reason
14 disposition
15 note
16}
17 labelSource
18 carrier
19 trackingNumber
20 statusTransitions {
21 fromStatus
22 toStatus
23 actor
24 note
25 createdAt
26}
27 updatedAt
28}
29}
Not: Sorgu, iadeyi etkinliğin tetiklendiği andaki haliyle değil, sorguladığınız andaki haliyle döndürür. Bir iade kısa süre içinde yeniden değişirse, etkinliğin ilgili olduğu durumun ötesine geçmiş olabilir. status alanını iadenin mevcut durumu olarak kabul edin ve geçmişi için statusTransitions alanını kullanın. statusTransitions içindeki girişlerin sıralı olması garanti edilmez, bu nedenle bunları createdAt alanına göre sıralayın.
ORDER_RETURN_STATUS_CHANGED etkinliği, bir iade yeni bir duruma geçtiğinde tetiklenir: onaylandı, etiket düzenlendi, taşımada, teslim alındı, incelendi, tamamlandı, reddedildi veya iptal edildi.
İadenin statusTransitions alanındaki createdAt değerine göre en yeni giriş, değişikliği gösterir: fromStatus ve toStatus değerlerini, değişikliği kimin yaptığını ve bıraktığı notu (örneğin bir iadenin reddedilme nedeni). Bunu okumak için iadeyi yukarıdaki İadenin ayrıntılarını alın bölümünde gösterildiği gibi sorgulayın.
ORDER_RETURN_COMPLETED etkinliği, bir iade tamamlanıp kapatıldığında tetiklenir.
Bir iadeyi tamamlamak ayrıca ORDER_RETURN_STATUS_CHANGED de gönderir. Yalnızca iadelerin ne zaman kapandığını bilmeniz gerekiyorsa, her durum değişikliğini işlemek yerine yalnızca ORDER_RETURN_COMPLETED etkinliğine abone olun. Her ikisine de abone olursanız, bir iade tamamlandığında iki webhook bekleyin.
ORDER_RETURN_COMPLETED, reddedilen veya iptal edilen iadeler için gönderilmez. Bunlar yalnızca ORDER_RETURN_STATUS_CHANGED ile sona erer.
1{
2"eventType":"ORDER_RETURN_COMPLETED",
3"orderReturnId":"order_return_[ID]"
4}
Not: Bir iadeyi tamamlamak alışverişçiye asla geri ödeme yapmaz. Tamamlanmış bir iadenin linkedRefunds alanı, sipariş üzerinde düzenlediğiniz ve iadeye bağladığınız geri ödemeleri listeler. Bu, geri ödemeleri Zonos'un düzenlediği anlamına gelmez.
Etkinlik türleri
Webhook etkinlik türleri
Zonos entegrasyonunuz için gerçek zamanlı etkinlik bildirimleri alın.
Bu rehber, Zonos'un webhook yanıtı olarak gönderebileceği etkinlik türlerini detaylandırır. Her tür, etkinlikle ilgili verileri içeren belirli bir GraphQL nesnesi döndürür.
ORDER_CREATED
ORDER_CREATEDetkinliği yeni bir sipariş oluşturulduğunda tetiklenir. Her zaman birOrdernesnesi döndürür.{"data": {"order": {"status": "OPEN","createdAt": "2024-07-23T16:18:57.104Z","accountOrderNumber": null,"currencyCode": "HKD","organization": "organization_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","amountSubtotals": {"duties": 0,"fees": 0,"items": 9999.99,"shipping": 9999.99,"taxes": 0,"variance": -0.01},"root": {"exchangeRates": [{"sourceCurrencyCode": "USD","targetCurrencyCode": "HKD","rate": 9.99999,"type": "GUARANTEED"},{"sourceCurrencyCode": "USD","targetCurrencyCode": "HKD","rate": 9.9999,"type": "MID_MARKET"},{"sourceCurrencyCode": "USD","targetCurrencyCode": "HKD","rate": 9.9999,"type": "MID_MARKET"},{"sourceCurrencyCode": "USD","targetCurrencyCode": "HKD","rate": 9.9999,"type": "MID_MARKET"},{"sourceCurrencyCode": "HKD","targetCurrencyCode": "USD","rate": 0.9999999999999999,"type": "MID_MARKET"}]},"items": [{"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Discount","productId": "","amount": 0,"imageUrl": "","currencyCode": "USD","description": null,"hsCode": "9999.99","sku": "DISCOUNT_SKU","countryOfOrigin": "CN","measurements": [{"type": "WEIGHT","unitOfMeasure": "POUND","value": 0}],"quantity": 1,"attributes": null},{"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 1","productId": "","amount": 999.99,"imageUrl": "https://example.com/product1-image.jpg","currencyCode": "USD","description": "Product 1 Description","hsCode": "9999.99.99","sku": "PRODUCT1_SKU","countryOfOrigin": "US","measurements": [{"type": "HEIGHT","unitOfMeasure": "INCH","value": 99},{"type": "LENGTH","unitOfMeasure": "INCH","value": 99},{"type": "WIDTH","unitOfMeasure": "INCH","value": 99},{"type": "WEIGHT","unitOfMeasure": "OUNCE","value": 999}],"quantity": 1,"attributes": null},{"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 2","productId": "","amount": 999.99,"imageUrl": "https://example.com/product2-image.jpg","currencyCode": "USD","description": "Product 2 Description","hsCode": "9999.99.99","sku": "PRODUCT2_SKU","countryOfOrigin": "US","measurements": [{"type": "HEIGHT","unitOfMeasure": "INCH","value": 99},{"type": "LENGTH","unitOfMeasure": "INCH","value": 99},{"type": "WIDTH","unitOfMeasure": "INCH","value": 99},{"type": "WEIGHT","unitOfMeasure": "OUNCE","value": 99}],"quantity": 1,"attributes": null},{"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Insurance","productId": "","amount": 99.99,"imageUrl": "","currencyCode": "USD","description": null,"hsCode": "","sku": "INSURANCE_SKU","countryOfOrigin": "US","measurements": [{"type": "WEIGHT","unitOfMeasure": "POUND","value": 9.999}],"quantity": 1,"attributes": null}],"paymentDetail": {"chargeId": "ch_xxxxxxxxxxxxxxxxxxxxxxxxxx","refunds": []},"landedCosts": [{"method": "DDP","landedCostGuaranteeCode": "GUARANTEE_CODE","currencyCode": "USD","amountSubtotals": {"landedCostTotal": 0,"duties": 0,"fees": 0,"taxes": 0,"items": 999.99,"shipping": 999.99},"remittance": [],"shipmentRating": {"displayName": "Shipping Method","serviceLevelCode": "shipping.service_code","amount": 999.99,"currencyCode": "USD","details": [{"amount": 9999.99,"carrierCode": "Carrier api: standard rate (shipping_rate)","type": "PUBLISHED_RATE"},{"amount": 999.99,"carrierCode": "Carrier api: fuel surcharge (999)","type": "FUEL_SURCHARGE"},{"amount": -9999.99,"carrierCode": "negotiated_rate","type": "DISCOUNT"}],"appliedRules": []},"deMinimis": [{"type": "DUTY","threshold": "ABOVE"},{"type": "TAX","threshold": "ABOVE"}],"duties": [{"amount": 0,"currencyCode": "USD","description": "duty","type": "ITEM","formula": "0.0 % cif","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 1","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 1 Description"}},{"amount": 0,"currencyCode": "USD","description": "duty","type": "SHIPPING","formula": "0.0 % cif","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 1","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 1 Description"}},{"amount": 0,"currencyCode": "USD","description": "duty","type": "ITEM","formula": "0.0 % cif","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Discount","productId": "","amount": 0,"currencyCode": "USD","quantity": 1,"description": null}},{"amount": 0,"currencyCode": "USD","description": "duty","type": "SHIPPING","formula": "0.0 % cif","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Discount","productId": "","amount": 0,"currencyCode": "USD","quantity": 1,"description": null}},{"amount": 0,"currencyCode": "USD","description": "duty","type": "ITEM","formula": "0.0 % cif","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 2","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 2 Description"}},{"amount": 0,"currencyCode": "USD","description": "duty","type": "SHIPPING","formula": "0.0 % cif","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 2","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 2 Description"}}],"taxes": [{"amount": 0,"currencyCode": "USD","description": "Tax","type": "ITEM","formula": "0%","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Discount","productId": "","amount": 0,"currencyCode": "USD","quantity": 1,"description": null}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "SHIPPING","formula": "0%","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Discount","productId": "","amount": 0,"currencyCode": "USD","quantity": 1,"description": null}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "ITEM","formula": "0%","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 1","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 1 Description"}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "SHIPPING","formula": "0%","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 1","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 1 Description"}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "ITEM","formula": "0%","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 2","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 2 Description"}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "SHIPPING","formula": "0%","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 2","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 2 Description"}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "DUTY","formula": "0%","note": "Tax on the duty of the item","item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 1","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 1 Description"}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "DUTY","formula": "0%","note": "Tax on the duty of the shipping","item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 1","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 1 Description"}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "DUTY","formula": "0%","note": "Tax on the duty of the item","item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Discount","productId": "","amount": 0,"currencyCode": "USD","quantity": 1,"description": null}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "DUTY","formula": "0%","note": "Tax on the duty of the shipping","item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Discount","productId": "","amount": 0,"currencyCode": "USD","quantity": 1,"description": null}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "DUTY","formula": "0%","note": "Tax on the duty of the item","item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 2","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 2 Description"}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "DUTY","formula": "0%","note": "Tax on the duty of the shipping","item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 2","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 2 Description"}}],"fees": []}]}}}ORDER_CANCELED
ORDER_CANCELEDetkinliği bir sipariş iptal edildiğinde tetiklenir. Her zaman birOrdernesnesi döndürür.{"data": {"order": {"status": "OPEN","createdAt": "2024-07-23T16:18:57.104Z","accountOrderNumber": null,"currencyCode": "HKD","organization": "organization_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","amountSubtotals": {"duties": 0,"fees": 0,"items": 9999.99,"shipping": 9999.99,"taxes": 0,"variance": -0.01},"root": {"exchangeRates": [{"sourceCurrencyCode": "USD","targetCurrencyCode": "HKD","rate": 9.99999,"type": "GUARANTEED"},{"sourceCurrencyCode": "USD","targetCurrencyCode": "HKD","rate": 9.9999,"type": "MID_MARKET"},{"sourceCurrencyCode": "USD","targetCurrencyCode": "HKD","rate": 9.9999,"type": "MID_MARKET"},{"sourceCurrencyCode": "USD","targetCurrencyCode": "HKD","rate": 9.9999,"type": "MID_MARKET"},{"sourceCurrencyCode": "HKD","targetCurrencyCode": "USD","rate": 0.9999999999999999,"type": "MID_MARKET"}]},"items": [{"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Discount","productId": "","amount": 0,"imageUrl": "","currencyCode": "USD","description": null,"hsCode": "9999.99","sku": "DISCOUNT_SKU","countryOfOrigin": "CN","measurements": [{"type": "WEIGHT","unitOfMeasure": "POUND","value": 0}],"quantity": 1,"attributes": null},{"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 1","productId": "","amount": 999.99,"imageUrl": "https://example.com/product1-image.jpg","currencyCode": "USD","description": "Product 1 Description","hsCode": "9999.99.99","sku": "PRODUCT1_SKU","countryOfOrigin": "US","measurements": [{"type": "HEIGHT","unitOfMeasure": "INCH","value": 99},{"type": "LENGTH","unitOfMeasure": "INCH","value": 99},{"type": "WIDTH","unitOfMeasure": "INCH","value": 99},{"type": "WEIGHT","unitOfMeasure": "OUNCE","value": 999}],"quantity": 1,"attributes": null},{"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 2","productId": "","amount": 999.99,"imageUrl": "https://example.com/product2-image.jpg","currencyCode": "USD","description": "Product 2 Description","hsCode": "9999.99.99","sku": "PRODUCT2_SKU","countryOfOrigin": "US","measurements": [{"type": "HEIGHT","unitOfMeasure": "INCH","value": 99},{"type": "LENGTH","unitOfMeasure": "INCH","value": 99},{"type": "WIDTH","unitOfMeasure": "INCH","value": 99},{"type": "WEIGHT","unitOfMeasure": "OUNCE","value": 99}],"quantity": 1,"attributes": null},{"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Insurance","productId": "","amount": 99.99,"imageUrl": "","currencyCode": "USD","description": null,"hsCode": "","sku": "INSURANCE_SKU","countryOfOrigin": "US","measurements": [{"type": "WEIGHT","unitOfMeasure": "POUND","value": 9.999}],"quantity": 1,"attributes": null}],"paymentDetail": {"chargeId": "ch_xxxxxxxxxxxxxxxxxxxxxxxxxx","refunds": []},"landedCosts": [{"method": "DDP","landedCostGuaranteeCode": "GUARANTEE_CODE","currencyCode": "USD","amountSubtotals": {"landedCostTotal": 0,"duties": 0,"fees": 0,"taxes": 0,"items": 999.99,"shipping": 999.99},"remittance": [],"shipmentRating": {"displayName": "Shipping Method","serviceLevelCode": "shipping.service_code","amount": 999.99,"currencyCode": "USD","details": [{"amount": 9999.99,"carrierCode": "Carrier api: standard rate (shipping_rate)","type": "PUBLISHED_RATE"},{"amount": 999.99,"carrierCode": "Carrier api: fuel surcharge (999)","type": "FUEL_SURCHARGE"},{"amount": -9999.99,"carrierCode": "negotiated_rate","type": "DISCOUNT"}],"appliedRules": []},"deMinimis": [{"type": "DUTY","threshold": "ABOVE"},{"type": "TAX","threshold": "ABOVE"}],"duties": [{"amount": 0,"currencyCode": "USD","description": "duty","type": "ITEM","formula": "0.0 % cif","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 1","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 1 Description"}},{"amount": 0,"currencyCode": "USD","description": "duty","type": "SHIPPING","formula": "0.0 % cif","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 1","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 1 Description"}},{"amount": 0,"currencyCode": "USD","description": "duty","type": "ITEM","formula": "0.0 % cif","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Discount","productId": "","amount": 0,"currencyCode": "USD","quantity": 1,"description": null}},{"amount": 0,"currencyCode": "USD","description": "duty","type": "SHIPPING","formula": "0.0 % cif","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Discount","productId": "","amount": 0,"currencyCode": "USD","quantity": 1,"description": null}},{"amount": 0,"currencyCode": "USD","description": "duty","type": "ITEM","formula": "0.0 % cif","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 2","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 2 Description"}},{"amount": 0,"currencyCode": "USD","description": "duty","type": "SHIPPING","formula": "0.0 % cif","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 2","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 2 Description"}}],"taxes": [{"amount": 0,"currencyCode": "USD","description": "Tax","type": "ITEM","formula": "0%","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Discount","productId": "","amount": 0,"currencyCode": "USD","quantity": 1,"description": null}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "SHIPPING","formula": "0%","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Discount","productId": "","amount": 0,"currencyCode": "USD","quantity": 1,"description": null}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "ITEM","formula": "0%","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 1","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 1 Description"}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "SHIPPING","formula": "0%","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 1","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 1 Description"}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "ITEM","formula": "0%","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 2","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 2 Description"}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "SHIPPING","formula": "0%","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 2","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 2 Description"}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "DUTY","formula": "0%","note": "Tax on the duty of the item","item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 1","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 1 Description"}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "DUTY","formula": "0%","note": "Tax on the duty of the shipping","item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 1","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 1 Description"}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "DUTY","formula": "0%","note": "Tax on the duty of the item","item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Discount","productId": "","amount": 0,"currencyCode": "USD","quantity": 1,"description": null}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "DUTY","formula": "0%","note": "Tax on the duty of the shipping","item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Discount","productId": "","amount": 0,"currencyCode": "USD","quantity": 1,"description": null}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "DUTY","formula": "0%","note": "Tax on the duty of the item","item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 2","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 2 Description"}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "DUTY","formula": "0%","note": "Tax on the duty of the shipping","item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 2","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 2 Description"}}],"fees": []}]}}}ORDER_STATUS_CHANGED
ORDER_STATUS_CHANGEDetkinliği bir sipariş durumu değiştiğinde tetiklenir. Her zaman birOrdernesnesi döndürür. Olası durumlarOrderStatusenum üzerinde bulunabilir.{"data": {"order": {"status": "OPEN","createdAt": "2024-07-23T16:18:57.104Z","accountOrderNumber": null,"currencyCode": "HKD","organization": "organization_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","amountSubtotals": {"duties": 0,"fees": 0,"items": 9999.99,"shipping": 9999.99,"taxes": 0,"variance": -0.01},"root": {"exchangeRates": [{"sourceCurrencyCode": "USD","targetCurrencyCode": "HKD","rate": 9.99999,"type": "GUARANTEED"},{"sourceCurrencyCode": "USD","targetCurrencyCode": "HKD","rate": 9.9999,"type": "MID_MARKET"},{"sourceCurrencyCode": "USD","targetCurrencyCode": "HKD","rate": 9.9999,"type": "MID_MARKET"},{"sourceCurrencyCode": "USD","targetCurrencyCode": "HKD","rate": 9.9999,"type": "MID_MARKET"},{"sourceCurrencyCode": "HKD","targetCurrencyCode": "USD","rate": 0.9999999999999999,"type": "MID_MARKET"}]},"items": [{"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Discount","productId": "","amount": 0,"imageUrl": "","currencyCode": "USD","description": null,"hsCode": "9999.99","sku": "DISCOUNT_SKU","countryOfOrigin": "CN","measurements": [{"type": "WEIGHT","unitOfMeasure": "POUND","value": 0}],"quantity": 1,"attributes": null},{"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 1","productId": "","amount": 999.99,"imageUrl": "https://example.com/product1-image.jpg","currencyCode": "USD","description": "Product 1 Description","hsCode": "9999.99.99","sku": "PRODUCT1_SKU","countryOfOrigin": "US","measurements": [{"type": "HEIGHT","unitOfMeasure": "INCH","value": 99},{"type": "LENGTH","unitOfMeasure": "INCH","value": 99},{"type": "WIDTH","unitOfMeasure": "INCH","value": 99},{"type": "WEIGHT","unitOfMeasure": "OUNCE","value": 999}],"quantity": 1,"attributes": null},{"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 2","productId": "","amount": 999.99,"imageUrl": "https://example.com/product2-image.jpg","currencyCode": "USD","description": "Product 2 Description","hsCode": "9999.99.99","sku": "PRODUCT2_SKU","countryOfOrigin": "US","measurements": [{"type": "HEIGHT","unitOfMeasure": "INCH","value": 99},{"type": "LENGTH","unitOfMeasure": "INCH","value": 99},{"type": "WIDTH","unitOfMeasure": "INCH","value": 99},{"type": "WEIGHT","unitOfMeasure": "OUNCE","value": 99}],"quantity": 1,"attributes": null},{"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Insurance","productId": "","amount": 99.99,"imageUrl": "","currencyCode": "USD","description": null,"hsCode": "","sku": "INSURANCE_SKU","countryOfOrigin": "US","measurements": [{"type": "WEIGHT","unitOfMeasure": "POUND","value": 9.999}],"quantity": 1,"attributes": null}],"paymentDetail": {"chargeId": "ch_xxxxxxxxxxxxxxxxxxxxxxxxxx","refunds": []},"landedCosts": [{"method": "DDP","landedCostGuaranteeCode": "GUARANTEE_CODE","currencyCode": "USD","amountSubtotals": {"landedCostTotal": 0,"duties": 0,"fees": 0,"taxes": 0,"items": 999.99,"shipping": 999.99},"remittance": [],"shipmentRating": {"displayName": "Shipping Method","serviceLevelCode": "shipping.service_code","amount": 999.99,"currencyCode": "USD","details": [{"amount": 9999.99,"carrierCode": "Carrier api: standard rate (shipping_rate)","type": "PUBLISHED_RATE"},{"amount": 999.99,"carrierCode": "Carrier api: fuel surcharge (999)","type": "FUEL_SURCHARGE"},{"amount": -9999.99,"carrierCode": "negotiated_rate","type": "DISCOUNT"}],"appliedRules": []},"deMinimis": [{"type": "DUTY","threshold": "ABOVE"},{"type": "TAX","threshold": "ABOVE"}],"duties": [{"amount": 0,"currencyCode": "USD","description": "duty","type": "ITEM","formula": "0.0 % cif","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 1","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 1 Description"}},{"amount": 0,"currencyCode": "USD","description": "duty","type": "SHIPPING","formula": "0.0 % cif","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 1","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 1 Description"}},{"amount": 0,"currencyCode": "USD","description": "duty","type": "ITEM","formula": "0.0 % cif","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Discount","productId": "","amount": 0,"currencyCode": "USD","quantity": 1,"description": null}},{"amount": 0,"currencyCode": "USD","description": "duty","type": "SHIPPING","formula": "0.0 % cif","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Discount","productId": "","amount": 0,"currencyCode": "USD","quantity": 1,"description": null}},{"amount": 0,"currencyCode": "USD","description": "duty","type": "ITEM","formula": "0.0 % cif","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 2","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 2 Description"}},{"amount": 0,"currencyCode": "USD","description": "duty","type": "SHIPPING","formula": "0.0 % cif","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 2","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 2 Description"}}],"taxes": [{"amount": 0,"currencyCode": "USD","description": "Tax","type": "ITEM","formula": "0%","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Discount","productId": "","amount": 0,"currencyCode": "USD","quantity": 1,"description": null}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "SHIPPING","formula": "0%","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Discount","productId": "","amount": 0,"currencyCode": "USD","quantity": 1,"description": null}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "ITEM","formula": "0%","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 1","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 1 Description"}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "SHIPPING","formula": "0%","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 1","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 1 Description"}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "ITEM","formula": "0%","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 2","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 2 Description"}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "SHIPPING","formula": "0%","note": null,"item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 2","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 2 Description"}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "DUTY","formula": "0%","note": "Tax on the duty of the item","item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 1","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 1 Description"}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "DUTY","formula": "0%","note": "Tax on the duty of the shipping","item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 1","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 1 Description"}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "DUTY","formula": "0%","note": "Tax on the duty of the item","item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Discount","productId": "","amount": 0,"currencyCode": "USD","quantity": 1,"description": null}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "DUTY","formula": "0%","note": "Tax on the duty of the shipping","item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Discount","productId": "","amount": 0,"currencyCode": "USD","quantity": 1,"description": null}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "DUTY","formula": "0%","note": "Tax on the duty of the item","item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 2","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 2 Description"}},{"amount": 0,"currencyCode": "USD","description": "Tax","type": "DUTY","formula": "0%","note": "Tax on the duty of the shipping","item": {"id": "item_xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx","name": "Product 2","productId": "","amount": 999.99,"currencyCode": "USD","quantity": 1,"description": "Product 2 Description"}}],"fees": []}]}}}ORDER_RETURN_CREATED
ORDER_RETURN_CREATEDetkinliği, bir sipariş üzerinde bir iade oluşturulduğunda tetiklenir. Yeni iadeREQUESTEDdurumunda başlar.İade oluşturmak ayrıca
ORDER_RETURN_STATUS_CHANGEDgöndermez. Bundan sonraki her durum değişikliği ise gönderir.{"eventType": "ORDER_RETURN_CREATED","orderReturnId": "order_return_[ID]"}İadenin ayrıntılarını alın
İade etkinlikleri yalnızca etkinlik türünü ve iadenin kimliğini taşır. İadenin durumunu, ürünlerini, etiketini ve geçmişini almak için entegrasyonunuzun ihtiyaç duyduğu alanları isteyerek
orderReturnile sorgulayın. BirOrderReturnnesnesi döndürür.query OrderReturn($id: ID!) {orderReturn(id: $id) {idstatusorder {idaccountOrderNumber}lines {iditemIdquantityreasondispositionnote}labelSourcecarriertrackingNumberstatusTransitions {fromStatustoStatusactornotecreatedAt}updatedAt}}ORDER_RETURN_STATUS_CHANGED
ORDER_RETURN_STATUS_CHANGEDetkinliği, bir iade yeni bir duruma geçtiğinde tetiklenir: onaylandı, etiket düzenlendi, taşımada, teslim alındı, incelendi, tamamlandı, reddedildi veya iptal edildi.İadenin
statusTransitionsalanındakicreatedAtdeğerine göre en yeni giriş, değişikliği gösterir:fromStatusvetoStatusdeğerlerini, değişikliği kimin yaptığını ve bıraktığı notu (örneğin bir iadenin reddedilme nedeni). Bunu okumak için iadeyi yukarıdaki İadenin ayrıntılarını alın bölümünde gösterildiği gibi sorgulayın.{"eventType": "ORDER_RETURN_STATUS_CHANGED","orderReturnId": "order_return_[ID]"}ORDER_RETURN_COMPLETED
ORDER_RETURN_COMPLETEDetkinliği, bir iade tamamlanıp kapatıldığında tetiklenir.Bir iadeyi tamamlamak ayrıca
ORDER_RETURN_STATUS_CHANGEDde gönderir. Yalnızca iadelerin ne zaman kapandığını bilmeniz gerekiyorsa, her durum değişikliğini işlemek yerine yalnızcaORDER_RETURN_COMPLETEDetkinliğine abone olun. Her ikisine de abone olursanız, bir iade tamamlandığında iki webhook bekleyin.ORDER_RETURN_COMPLETED, reddedilen veya iptal edilen iadeler için gönderilmez. Bunlar yalnızcaORDER_RETURN_STATUS_CHANGEDile sona erer.{"eventType": "ORDER_RETURN_COMPLETED","orderReturnId": "order_return_[ID]"}SHIPMENT_CANCELED
SHIPMENT_CANCELEDetkinliği bir kargo iptal edildiğinde tetiklenir. Her zaman birShipmentnesnesi döndürür.{"createdAt": 1758753664.363,"shipmentCartons": [],"createdBy": "organization_[ID]","level": "info","parties": [{"person": {"firstName": "[FIRST_NAME]","lastName": "[LAST_NAME]","email": "[EMAIL]"},"location": {"countryCode": "CA","postalCode": "[POSTAL_CODE]","locality": "[LOCALITY]","line1": "[ADDRESS_LINE1]"},"id": "party_[ID]","type": "PAYOR"},{"person": {"firstName": "[FIRST_NAME]","lastName": "[LAST_NAME]","email": "[EMAIL]"},"location": {"countryCode": "CA","postalCode": "[POSTAL_CODE]","locality": "[LOCALITY]","line1": "[ADDRESS_LINE1]"},"id": "party_[ID]","type": "DESTINATION"},{"location": {"countryCode": "US","postalCode": "[POSTAL_CODE]","locality": "[LOCALITY]","line2": "","line1": "[ADDRESS_LINE1]"},"id": "party_[ID]","type": "ORIGIN"},{"person": {"firstName": "[FIRST_NAME]","lastName": "[LAST_NAME]","email": "[EMAIL]"},"location": {"countryCode": "CA","postalCode": "[POSTAL_CODE]","locality": "[LOCALITY]","line1": "[ADDRESS_LINE1]"},"id": "party_[ID]","type": "DESTINATION"}],"id": "shipment_level_[ID]","trackingDetails": [],"serviceLevel": {"carrier": {"code": "ups","name": "UPS"},"name": "Worldwide Economy DDP","id": "service_level_[ID]"},"order": {"accountOrderNumber": "[ACCOUNT_NUMBER]","mode": "LIVE","references": [],"zonosOrderId": "zonos_order_[ID]","organization": "organization_[ID]","id": "order_[ID]"},"timestamp": "2025-09-24T22:41:04.904Z"}SHIPMENT_CREATED
SHIPMENT_CREATEDetkinliği bir kargo oluşturulduğunda tetiklenir. Her zaman birShipmentnesnesi döndürür.{"data": {"shipment": {"id": "shipment_[ID]","order": {"accountOrderNumber": "[ACCOUNT_NUMBER]","id": "order_[ID]"},"parties": [{"type": "ORIGIN","location": {"countryCode": "ID","administrativeArea": null,"administrativeAreaCode": "[AREA_CODE]","line1": "[ADDRESS_LINE1]","line2": "","line3": "","locality": "[LOCALITY]","postalCode": "[POSTAL_CODE]"},"person": {"firstName": "[FIRST_NAME]","lastName": "[LAST_NAME]","email": "[EMAIL]","phone": "[PHONE]","companyName": "[COMPANY_NAME]"}},{"type": "DESTINATION","location": {"countryCode": "US","administrativeArea": null,"administrativeAreaCode": "NY","line1": "[ADDRESS_LINE1]","line2": "[LINE2]","line3": null,"locality": "New York","postalCode": "[POSTAL_CODE]"},"person": {"firstName": "[FIRST_NAME]","lastName": "[LAST_NAME]","email": "[EMAIL]","phone": "[PHONE]","companyName": ""}}],"serviceLevel": {"carrier": {"name": "DHL"},"name": "DHL Express Worldwide","code": "dhl.express_worldwide"},"shipmentCartons": [{"id": "shipment_carton_[ID]","carton": {"length": 5.9055,"width": 7.874,"height": 3.937,"dimensionalUnit": "INCH","weight": 0.23,"weightUnit": "POUND","items": [{"quantity": 1,"item": {"id": "item_[ID]","sku": "","name": "Caraco Black - S / Black","description": null,"hsCode": "6109.10.0027","amount": 125,"currencyCode": "USD"}}]},"tracking": {"number": "[TRACKING_NUMBER]"},"label": {"labelAmounts": [{"amount": 22.71,"amountType": "QUOTE","currencyCode": "USD"}],"labelFileType": "PDF","url": "[URL]","statusTransitions": [{"changedAt": "[DATE_TIME]","status": "CREATED"}]}}],"createdAt": "[DATE_TIME]","status": "CREATED","customsDocuments": [{"documentType": "COMMERCIAL_INVOICE","fileUrl": "[URL]"}],"shipmentConsolidation": null}}}Bu sayfa faydalı mıydı?