Answer free trade agreement and Section 232 questions once per catalog item—every future U.S. shipment uses your answers.
Some U.S. duties depend on facts Zonos can't see from an item's description, such as whether it qualifies under a free trade agreement (FTA) or what it's made of for Section 232. When one of these applies to an item in your catalog, Zonos adds a questionnaire to the item's Requirements tab, the same way it does for PGA checks. Confirm it once, and the answers follow the item onto every future U.S. shipment.
U.S. inbound postal shipments only: FTA and Section 232 questions apply to postal shipments destined for the United States.
Zonos checks each catalog item's HS code and country of origin against the U.S. duties in effect. An item is flagged only when an answer could change its duty. If nothing depends on an answer, you won't be asked.
Items without an HS code or country of origin can't be matched, so keep both accurate in your sales channel or CSV import.
Flagged items show the same Needs attention indicators as PGA checks—in your catalog list, on the item's Requirements tab, and on postal shipment lines.
Certify that the goods qualify as originating under the agreement, or answer No.
If you certify, enter the name, email, and phone number of the person certifying—the exporter, producer, or importer, or someone authorized to certify for them.
Optionally, attach the certificate of origin. It's recommended but not required—your certification stands on its own.
Certifying means you can prove the goods meet the agreement's rules of origin and will provide that documentation if U.S. Customs and Border Protection (CBP) asks. See U.S. free trade agreements for each agreement's rules.
Section 232 duties apply to covered goods such as steel, aluminum, copper, vehicles and auto parts, pharmaceuticals, semiconductors, drones, and wood products. Depending on the item, the questionnaire asks:
How much aluminum, steel, or copper the item contains—None, 15% or less, More than 15%, or I'm not sure—and, if asked, the percentage.
The country where the metal was smelted (aluminum, copper) or melted and poured (steel), if you know it. You can attach a mill test certificate, but it isn't required.
Whether the item is a pharmaceutical or pharmaceutical ingredient, a generic or veterinary drug, or imported under a Commerce-approved onshoring plan.
Whether the item is a part for a passenger vehicle or light truck, a wooden kitchen cabinet or bathroom vanity, or a part for a drone docking station.
CBP collects Section 232 duties through Chapter 99 codes reported alongside the item's HTS code. Zonos reports the codes that match your answers—you don't need to know them.
An FTA claim usually doesn't remove Section 232 duties. Some USMCA-qualifying vehicles and auto parts are the exception. See Section 232 for covered goods and rates.
Answer the questionnaire
In Dashboard, go to Products → Catalog and click the Needs attention badge on an item (or open the item and select the Requirements tab).
Find the free trade agreement or Section 232 card. Select Edit on a group to change a value, then Done.
Answer the questions that apply, then select Confirm.
Once confirmed, the Needs attention flag clears and the answers apply to future shipments of the item.
Update a confirmed answer
Select Edit questionnaire on the Confirmed on [date] banner. Your confirmed answers stay in effect until you submit the updated form.
If the item's HS code or country of origin changes, Zonos re-evaluates it, and the item may need new answers.
No. Zonos asks only when an answer could change the item's duty. If you expected a question, check that the item's HS code and country of origin are correct—Zonos re-checks the item when they change.
What happens if I don't answer, or answer I'm not sure?
The item is charged the standard duty, with no FTA preference and the full Section 232 rate.
I already shipped without a claim. Can I fix it?
File a duty dispute on the shipment. If your corrections raise a trade agreement or tariff question, you answer it in the dispute and can attach your certificate as proof. A dispute can raise the duty as well as lower it.
Who is responsible for my answers?
You are. Your answers are claims to CBP, which can review them after entry. Claim only what your goods qualify for, and keep your supporting records for five years.
FTA and Section 232
FTA and Section 232
Answer free trade agreement and Section 232 questions once per catalog item—every future U.S. shipment uses your answers.
Some U.S. duties depend on facts Zonos can't see from an item's description, such as whether it qualifies under a free trade agreement (FTA) or what it's made of for Section 232. When one of these applies to an item in your catalog, Zonos adds a questionnaire to the item's Requirements tab, the same way it does for PGA checks. Confirm it once, and the answers follow the item onto every future U.S. shipment.
How items are flagged
Zonos checks each catalog item's HS code and country of origin against the U.S. duties in effect. An item is flagged only when an answer could change its duty. If nothing depends on an answer, you won't be asked.
Items without an HS code or country of origin can't be matched, so keep both accurate in your sales channel or CSV import.
Flagged items show the same Needs attention indicators as PGA checks—in your catalog list, on the item's Requirements tab, and on postal shipment lines.
Free trade agreements
Zonos asks about these agreements for goods originating in a partner country:
Each agreement's questionnaire asks you to:
Certifying means you can prove the goods meet the agreement's rules of origin and will provide that documentation if U.S. Customs and Border Protection (CBP) asks. See U.S. free trade agreements for each agreement's rules.
Section 232
Section 232 duties apply to covered goods such as steel, aluminum, copper, vehicles and auto parts, pharmaceuticals, semiconductors, drones, and wood products. Depending on the item, the questionnaire asks:
CBP collects Section 232 duties through Chapter 99 codes reported alongside the item's HTS code. Zonos reports the codes that match your answers—you don't need to know them.
An FTA claim usually doesn't remove Section 232 duties. Some USMCA-qualifying vehicles and auto parts are the exception. See Section 232 for covered goods and rates.
Answer the questionnaire
In Dashboard, go to Products → Catalog and click the Needs attention badge on an item (or open the item and select the Requirements tab).
Find the free trade agreement or Section 232 card. Select Edit on a group to change a value, then Done.
Answer the questions that apply, then select Confirm.
Once confirmed, the Needs attention flag clears and the answers apply to future shipments of the item.
Update a confirmed answer
Select Edit questionnaire on the Confirmed on [date] banner. Your confirmed answers stay in effect until you submit the updated form.
If the item's HS code or country of origin changes, Zonos re-evaluates it, and the item may need new answers.
Frequently asked questions
Can I add a claim to an item that isn't flagged?
No. Zonos asks only when an answer could change the item's duty. If you expected a question, check that the item's HS code and country of origin are correct—Zonos re-checks the item when they change.
What happens if I don't answer, or answer I'm not sure?
The item is charged the standard duty, with no FTA preference and the full Section 232 rate.
I already shipped without a claim. Can I fix it?
File a duty dispute on the shipment. If your corrections raise a trade agreement or tariff question, you answer it in the dispute and can attach your certificate as proof. A dispute can raise the duty as well as lower it.
Who is responsible for my answers?
You are. Your answers are claims to CBP, which can review them after entry. Claim only what your goods qualify for, and keep your supporting records for five years.
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