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Zonos and Royal Mail

Calculate U.S. duties, buffer them into your product pricing, and ship with Royal Mail.

Royal Mail has partnered with Zonos to help you calculate duties upfront and price your products correctly for Delivered Duty Paid (DDP) shipping. You calculate the duties using Zonos tools, then Royal Mail handles the shipping and duty remittance.

Product data for U.S. shipments 

U.S. import requirements reach further into product-level data than they used to. Steel and aluminum items need a declared metal origin or the parcel is charged a punitive default Section 232 rate, and starting January 20, 2027, products regulated by U.S. agencies must have that agency's data filed electronically with the customs entry. At the same time, postal shipments under $2,500 USD can have free trade agreements applied to reduce duty — provided the supporting documentation travels with the shipment.

A Zonos Verified Account is where you hold that data. You sync or upload your catalogue once, Zonos flags the items that need more detail before they can ship to the U.S., and you answer the questions or attach the documents. The details are stored against the product, so you provide them once and they apply to everything you send afterward.

This is separate from how your duties are handled. Duty prepayment works as described above, and a Verified Account is not used for duty billing.

Getting started with Dashboard Lite 

Creating your account

To create your account, use the Royal Mail referral link. Then:

  1. Sign up with Google/Microsoft or enter your details
  2. Select your country and currency
  3. Verify your email
  4. Enter your business information:
    1. Business name and URL
    2. Country
  5. Add your business address to access Zonos tools

Once your account is set up, you can access Item Quoter in Dashboard or connect via API using your key from Settings → Integrations → Account key → Token.

What's included (via Item Quoter & API)

  • Postal and commercial duty rates
  • Multiple currency support
  • No subscription fees

Coming soon

Dashboard Lite will include usage limits and new features:

  • Quotes: Each store will get 5,000 free single-request quotes per month.
  • Ship-to support: Quotes are currently limited to the U.S.

You'll need to upgrade for usage beyond these limits.

Item Quoter 

Item Quoter uses AI to quickly calculate tariff rates for individual products, helping you determine how much to add to your product pricing for DDP shipping.

How to calculate duty rates

  1. Go to Dashboard → Item Quoter
  2. Enter your product details:
    1. Item description (be specific: "handmade ceramic mug" vs "mug")
    2. Item price and currency
    3. Made in country (where your item was manufactured)
    4. Destination country
  3. Click Get result
  4. Review duty rates for Royal Mail postal service
  5. Buffer them into your product pricing

Example calculation

  • Product: Handmade wool scarf
  • Made in: United Kingdom
  • Price: 85 USD
  • Destination: United States
  • Result: 9.6% general + 10% reciprocal tariff = 8.50 USD duties (Royal Mail postal rate)
  • Your price: 94 USD (includes duty buffer for DDP shipping)

Need just an HS code? Enter item description only. No price or country of origin required for classification-only lookups.

Tips for accurate results

  • Use detailed descriptions: "Sterling silver ring with gemstone" works better than "jewelry"
  • Specify country of origin: Enter where the product was manufactured, not your business location
  • Need just an HS code? Enter only the item description—no price or country required

See the Item Quoter guide for the full walkthrough.

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