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Order support

Order support

Manage order notifications and combine orders for your shoppers.

Zonos Checkout orders have some unique nuances compared to orders processed through your ecommerce platform. Because Zonos owns the orders and payment processing (rather than Shopify, BigCommerce, or other platforms), we have enhanced order support functionality and more comprehensive tooling available. This allows us to provide additional features like customizable order notifications and order combination capabilities that aren't typically available through standard platform order management.

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