Question 1

How to edit your company information settings in Dashboard?

Accepted Answer

Stores can manage their account information, such as company name, URL, and shipping policy within their general settings. Other settings include adding filing entity information, store address, and an email-from address for customer notifications. To add or edit your general settings, go to Dashboard → Settings → General and complete the fields as outlined below.

Question 2

How to add or edit company information?

Accepted Answer

Add your account name, account URL, shipping policy URL, select your ecommerce platform, type of products you sell the most, enter your EORI number, if applicable, and click Save.

Question 3

How to add or edit filing entity information?

Accepted Answer

Add the name of your filing entity or check Same as account name if the name of the filing entity is the same as your account name in Dashboard. Add your EIN number. Add your entity's address, or check the box Entity address is the same as store address if applicable. Click Save.

Question 4

How to add or edit store address?

Accepted Answer

Add or update the address for your store. If you have multiple locations, use the main location of your store. You can add other locations as warehouses later. Click Save.

Question 5

How to add or edit your email-from address?

Accepted Answer

Input the email address you would like us to use as the sender for email notifications to your customers. Click Save. You will receive an email to that email address' inbox. The email will be from Amazon Web Services (AWS). Follow the link in the email to verify your email address. The link will expire after 24 hours. If the link has expired, add your email to Dashboard again and click Save to send a new email. Once you have verified your email address, a banner will appear in Dashboard where you input your email, confirming that your email address has been verified.

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