Question 1

How to enable promo codes in Checkout?

Accepted Answer

1. Go to Dashboard -> Settings -> Checkout settings. 2. Under the Checkout section on the sidebar, click Discounts. 3. Check the “Enable promo codes” checkbox in the “General” section to enable promo codes - uncheck the box to disable. 4. Click Save.

Question 2

How to create a promotion code in Dashboard?

Accepted Answer

1. Go to Dashboard -> Settings. 2. Under the Checkout section on the sidebar, click Discounts. 3. Click Create promotion code. 4. Enter the text of code in the following format: 'ZONOS'. 5. Select the discount type from the dropdown. 6. Enter the limit per user as well as the global usage. 7. Enter the start and end date. 8. Click Save.

Question 3

How to deactivate a promo code?

Accepted Answer

1. Go to Dashboard -> Settings. 2. Under the Checkout section on the sidebar, click Discounts. 3. Select the promo code you want to deactivate. 4. Enter an end date prior to the current date. 5. Click Save.

Question 4

How to delete a promo code?

Accepted Answer

1. Go to Dashboard -> Settings. 2. Under the Checkout section on the sidebar, click Discounts. 3. Select the promo code you want to delete. 4. Click Delete.

Question 5

How to integrate promo codes from your ecommerce platform?

Accepted Answer

While managing your international promo codes in Dashboard is preferred, some integrations are able to use the promo codes from your ecommerce platform. Promo codes from your ecommerce platform can only be entered on your cart page. Once the shopper proceeds to the checkout, they will no longer be able to modify the promo code they entered. Promo codes for international shoppers should either be managed through Dashboard or through the ecommerce platform. Both should not be enabled together, as this could result in multiple promo codes being applied.

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