Get started with CollectHow Collect works and where it is supported.
Zonos Collect is a low-code solution to collect taxes, duties, and fees from consignees/importers. It is available in most countries and localized for your region. To get started with Collect, enable it in your Zonos account and connect your bank account.
Understand the payment of a customs invoice and the sequence flow from a consignee to Zonos and then to a final mile provider, broker, or customs.
Zonos pays carrier or broker
Zonos can pay a customs invoice to carriers, final mile providers, or brokers. This is the most common option for Collect.
Zonos pays customs
For faster payment to customs and fewer steps, Zonos can pay the customs agency directly. Customs must connect their bank account to Zonos to enable this option.
Driver collects on delivery
Currently, consignees can only pay invoices electronically. The driver can direct the consignee to their email, to your website, or offer a QR code to pay at the door. If you want to offer the ability for the driver to collect cash or check at the door, you can mark the invoice as paid in Dashboard, but the payment reconciliation will be done separately in your own system. Zonos' fees for creating and invoicing will still apply, and the charges will be applied to your payouts. Your payout report will reflect fees charged for invoices collected outside the hosted invoice page.
Zonos uses Stripe to ensure you get paid on time and keep your company bank details secure. Stripe enables consignees to enter their payment and credit card information directly into the invoice page and deposit the payments in your bank account. See Stripe Connect to learn more. Follow the steps below to enable payments.
Sign up to enable payments
- Go to Dashboard -> Settings -> Payments and click Sign up.
- Enter your bank information:
- Account number
- Routing number
- Account holder name
- Account holder type (choose company)
- Click Save.
Collect is available in 49 countries and 42 languages and can offer daily or weekly payouts. For a list of supported settlement currencies, see Stripe supported currencies.
The following table shows which countries Collect supports:
|United Arab Emirates||AE|
|Trinidad & Tobago||TT|
When a consignee visits the Collect hosted invoice page, it checks their browser's language settings. If that language is available, the invoice will be shown to the customer in their preferred language.
|Chinese (Hong Kong)||粵語||zh-HK|
|English (United Kingdom)||English||en-GB|
|English (United States)||English||en-US|
|French (Canada)||français canadien||fr-CA|
|Malay (Malaysia)||Bahasa Melayu||ms-MY|
|Spanish (Latin America)||Español||es-419|