Answer free trade agreement and Section 232 questions when you prepay duties in the Zonos app.
Some U.S. duties depend on facts Zonos can't see from an item's description, such as whether it qualifies under a free trade agreement (FTA) or what it's made of for Section 232. When one of these applies to an item in your shipment, the Zonos app asks about it before you pay. If nothing depends on an answer, you won't be asked.
Answers apply to the shipment you're preparing. Each package gets its own Declaration ID, so you answer again on your next shipment.
Enter the real country of origin for each item—where it was made, not where you bought it. For each agreement, the app asks you to:
Certify that the goods qualify as originating under the agreement, or answer No.
If you certify, enter the name, email, and phone number of the person certifying—the exporter, producer, or importer, or someone authorized to certify for them.
Attach the certificate of origin. It's required to claim the agreement in the Zonos app.
Certifying means you can prove the goods meet the agreement's rules of origin and will provide that documentation if U.S. Customs and Border Protection (CBP) asks.
Section 232 duties apply to postal shipments of covered goods such as steel, aluminum, copper, vehicles and auto parts, pharmaceuticals, semiconductors, drones, and wood products. Depending on the item, the app asks:
How much aluminum, steel, or copper the item contains—None, 15% or less, More than 15%, or I'm not sure—and, if asked, the percentage.
The country where the metal was smelted (aluminum, copper) or melted and poured (steel), if you know it.
Whether the item is a pharmaceutical or pharmaceutical ingredient, a generic or veterinary drug, or imported under a Commerce-approved onshoring plan.
Whether the item is a part for a passenger vehicle or light truck, a wooden kitchen cabinet or bathroom vanity, or a part for a drone docking station.
To claim a Section 232 exemption or reduced rate in the Zonos app, attach documentation that supports your answers, such as a mill test certificate or a supplier statement of metal content and origin. There's no official government form for country of smelt or melt and pour, so your supplier's certificate is accepted.
You don't need to know HTS or Chapter 99 codes—the app reports the right ones to CBP based on your answers. An FTA claim usually doesn't remove Section 232 duties; some USMCA-qualifying vehicles and auto parts are the exception.
Answer the questions on a shipment
Open the Zonos app, choose your shipment type and post, then click Continue.
Add your items with Add items manually or Take a picture, and review each item's description, value, and country of origin.
For any item the app flags, answer the free trade agreement or Section 232 questions and attach the required documents. Without them, the item is charged the standard duty.
Review the duty, then click Pay (or Complete if no duty is due) to get your Declaration ID.
No. The app asks only when an answer could change an item's duty. If you expected a question, check the item's description and country of origin.
What happens if I skip a question or answer I'm not sure?
The item is charged the standard duty, with no FTA preference and the full Section 232 rate.
Can I dispute the duty after I ship?
No. Duty disputes are available for Verified Accounts only, not the Zonos app. Answer the questions before you pay.
Who is responsible for my answers?
You are. Your answers are claims to CBP, which can review them after the shipment arrives. Claim only what your goods qualify for, and keep your records for five years. Refunds aren't issued for incorrect information submitted at the time of shipment.
FTA and Section 232
FTA and Section 232
Answer free trade agreement and Section 232 questions when you prepay duties in the Zonos app.
Some U.S. duties depend on facts Zonos can't see from an item's description, such as whether it qualifies under a free trade agreement (FTA) or what it's made of for Section 232. When one of these applies to an item in your shipment, the Zonos app asks about it before you pay. If nothing depends on an answer, you won't be asked.
Answers apply to the shipment you're preparing. Each package gets its own Declaration ID, so you answer again on your next shipment.
Free trade agreements
The app asks about these agreements for goods originating in a partner country:
Enter the real country of origin for each item—where it was made, not where you bought it. For each agreement, the app asks you to:
Certifying means you can prove the goods meet the agreement's rules of origin and will provide that documentation if U.S. Customs and Border Protection (CBP) asks.
Section 232
Section 232 duties apply to postal shipments of covered goods such as steel, aluminum, copper, vehicles and auto parts, pharmaceuticals, semiconductors, drones, and wood products. Depending on the item, the app asks:
To claim a Section 232 exemption or reduced rate in the Zonos app, attach documentation that supports your answers, such as a mill test certificate or a supplier statement of metal content and origin. There's no official government form for country of smelt or melt and pour, so your supplier's certificate is accepted.
You don't need to know HTS or Chapter 99 codes—the app reports the right ones to CBP based on your answers. An FTA claim usually doesn't remove Section 232 duties; some USMCA-qualifying vehicles and auto parts are the exception.
Answer the questions on a shipment
Open the Zonos app, choose your shipment type and post, then click Continue.
Add your items with Add items manually or Take a picture, and review each item's description, value, and country of origin.
For any item the app flags, answer the free trade agreement or Section 232 questions and attach the required documents. Without them, the item is charged the standard duty.
Review the duty, then click Pay (or Complete if no duty is due) to get your Declaration ID.
Frequently asked questions
Can I make a claim if the app doesn't ask?
No. The app asks only when an answer could change an item's duty. If you expected a question, check the item's description and country of origin.
What happens if I skip a question or answer I'm not sure?
The item is charged the standard duty, with no FTA preference and the full Section 232 rate.
Can I dispute the duty after I ship?
No. Duty disputes are available for Verified Accounts only, not the Zonos app. Answer the questions before you pay.
Who is responsible for my answers?
You are. Your answers are claims to CBP, which can review them after the shipment arrives. Claim only what your goods qualify for, and keep your records for five years. Refunds aren't issued for incorrect information submitted at the time of shipment.
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