1. Create an account
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Create an account using the Australia Post referral link.
- It's important to use the link from your post so that your account is linked to them.
- Do not use this link if you are not shipping with Australia Post.
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You can sign up using one of these options:
- Google – Sign up with your Google account.
- Microsoft – Use your Microsoft account to get started.
- Manual sign up – Enter your details (name, email, password).
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Accept the Terms of Service.
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Click Continue.
2. Verify your email and phone number
To keep your account secure, we’ll send a verification code to your email inbox.
- Enter the code in the verification field.
- Didn’t get it? Click Resend to request another code.
If you entered a phone number, you’ll also be asked to verify it after your email:
- Enter the code sent to your phone.
- Didn’t get it? Click Resend.
3. Add your business information
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Provide the following details:
- Business name – Your company name.
- Website URL – Your store or company website.
- Country – Where your business is based.
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Click Continue with Dashboard Lite when finished.
4. Set up billing
Reminder: Access to the Zonos Dashboard is free—no subscription fees. You’ll only be charged for duties (remitted to CBP by Zonos on your behalf) and the postal clearance/processing fee.
New regulations require duties to be paid upfront for postal shipments to the U.S. valued under $800 USD. Australia Post has partnered with Zonos, a Qualified Party approved by U.S. Customs and Border Protection (CBP), to collect and remit those duties.
To print Australia Post shipping labels, your account must be verified with an approved billing method.
After completing your business information, you’ll be prompted to enter billing information.
If you need to return later, go to Zonos Dashboard → Settings → Billing.
To activate your Verified Account:
- From the Dashboard homepage, select Add billing details.
- Enter your credit card details under Add a payment method.
- Add your name, email, phone, and address under Billing details.
- Click Save.
Keep a valid payment method on file. If duty collection fails due to an invalid card, you won’t be able to create Australia Post labels.
5. Enter your Australia Post shipper identifier
During setup, you'll add your primary shipping identifier. You can add additional identifiers later in Dashboard → Settings.
To add your primary shipping identifier:
- On the Zonos Dashboard homepage, scroll to Enter your Australia Post shipper identifier.
- Select your Australia Post shipper identifier type:
- Parcel Send / eParcel – MLID
- MyPost – APCN
- MyPost Business – APBCN
- Enter your identifier number:
- MLID: 3–5 uppercase alphanumeric characters
- APCN: 10 digits only
- APBCN: 8 digits only
- Click Save.
Important: Wait at least 1 hour before creating a label to allow Australia Post systems to update.
Account setup
Follow these steps to get a Verified Account so that you can continue shipping to the U.S. with Australia Post.