If you attempt to create or edit a single Zonos Catalog product and it fails, below are the possible errors you'll see. These errors don't apply to bulk CSV upload errors.
Error
Description
“A SKU or product ID is required to create a product”
An identifier (SKU/product ID) is required to create, edit, or delete a catalog item. To resolve this, add a SKU and/or product ID.
"The product you are trying to edit does not exist"*
You cannot edit a product that does not exist. To resolve this, create a new product with your desired SKU and/or product ID.
"Country must be specified when providing an HS code"
If you provide a country-specific HS code when creating an item, a ship-to-country is required. To resolve this, add a ship-to country.
“Price must be greater than 0”
Catalog does not support negative price values. To resolve this, add a price greater than zero.
“Currency code must be provided when a price value is supplied”
If you supply a price, a currency code is required. To resolve this, add a currency code.
“Price must be provided when a currency code is supplied”
If you supply a currency code, a price is required. To resolve this, add a price.
"The accompanying dimensional field cannot be left blank"
If one dimensional field is provided, the other two are required. E.g., if you supply a width of “8 inches,” then the height and length would be required.
“Measurement value must be greater than 0”
Catalog does not support negative or zero measurement values. To resolve this, add a value greater than zero.
"When providing a dimensional value, dimensional units cannot be left empty"
If you supply a dimensional value, a dimensional unit is required. To resolve this, add a dimensional unit.
"When providing a weight value, the weight unit cannot be left empty"
If you supply a weight value, a weight unit is required. To resolve this, add a weight unit.
Catalog errors
Resolve errors while using Catalog.If you attempt to create or edit a single Zonos Catalog product and it fails, below are the possible errors you'll see. These errors don't apply to bulk CSV upload errors.
* API error only