Improvements in Classify 3.0
Previous version of Classify
Prior to Classify 3.0, Classify incorporated a multimodal AI system to meet the needs of specialty retailers, marketplaces, posts, and express carriers with broader catalogs. Zonos invested heavily in growing and curating the hand-classified training catalog for the release of Classify 3.0, which is a fully AI-based solution that dramatically increases accuracy, faster response times, and higher overall throughput.
Classify 3.0
Classify 3.0 provides nearly 60% improvement in agreement rate with humans and decreased single classification response times by 58%, with throughput increased by 9x. Examples show that the accuracy rate of Zonos Classify 3.0 outperforms human classification and alternate classification providers.
Accuracy improvement examples
How do the above-mentioned improvements manifest themselves? Let's take a look at a few examples comparing accurate human classifications with an alternate classification tool and all three Classify versions.
Examples of vague descriptions classified by an alternate provider vs. Classify 3.0
Example 1: Item to be classified - "Drink"
- Correct HS code: 2202.99 (Other drinks)
- Automated classification tools
- Alternate classification provider classified this as 6911.10 (Tableware and kitchenware).
- This classification is incorrect.
- Classify 3.0 classified this as 2202.99 (Other drinks).
- This is the correct code.
Example 2: Item to be classified - "Sport memorabilia"
- Correct HS code: 9506.99 (Sports equipment)
- Automated classification tools
- Alternate classification provider classified this as 4820.50 (Photo album).
- This is not the correct classification.
- Classify 3.0 classified this as 9506.99 (Sports equipment).
- This is the correct code.
Examples of detailed descriptions classified by an alternate provider, Classify 2.0, and classify 3.0
Example 1: Item to be classified - "LIQUOR GLASSES 25ML"
- Correct HS code: 7013.22 (Drinking glasses, stemware, of lead crystal)
- Automated classification tools
- Alternate classification provider classified this as 2501.00 (Salt).
- This is very far from the correct classification.
- Previous version of Classify classified this as 7010.90 (glass flasks, vials, etc).
- This is arguably a step closer, given these are used to hold liquids, but still not the right code.
- Classify 3.0 classified this as 7013.22 (Drinking glasses, stemware, of lead crystal).
- This is the correct code.
Example 2: Item to be classified - "PRINTING ROLLER - C505486 SIZE: 1350*1100 MM"
- Correct HS code: 8442.50 (Plates, cylinders, and other printing components)
- Automated classification tools
- Alternate classification provider classified this as 6114.30 (Other garments, knitted or crocheted: Of man-made fibers).
- This is very far from the correct code.
- Previous version of Classify classified this as 8443.99 (Printer parts for printers without plates and cylinders).
- While not the subheading that was picked by one human classifier, there does not appear to be enough information to definitively say whether this is correct or not.
- Classify 3.0 classified this as 8442.50 (Plates, cylinders, and other printing components).
- This is the correct code.
Example 3: Item to be classified - "BRITISH ISLES HONEY ESPRESSO NAPOLEON SIDE CHAIR SET OF 2"
- Correct HS code: 9401.69 (Non-upholstered chairs with wooden frames)
- Automated classification tools
- Alternate classification provider classified this as 9503.00 (Toys).
- This is far from accurate.
- Previous version of Classify classified this as 9401.61 (Upholstered chairs with wooden frames).
- This is close, but there is nothing indicating this is upholstered.
- Classify 3.0 classified this as 9401.69 (Non-upholstered chairs with wooden frames).
- Bingo! This code is accurate.
What else is coming?
Zonos also plans to open up access to Describe, its AI-generated customs description engine, and a major integration between Classify and Zonos Landed Cost. The integration will provide accurate and real-time HS codes to streamline and power landed cost calculations, making it easier for retailers to calculate duties, taxes, and fees accurately.
Revolutionizing cross-border compliance with Zonos Classify
Zonos has revolutionized cross-border compliance with our latest release of Zonos Classify. Over the past year, Zonos has invested heavily in AI, resulting in significant improvements in accuracy, faster response times, and lower costs for retailers. This was done to provide more accurate harmonization codes for USPS, especially at the retail counter, due to the lack of quality descriptions that can occur in customer-to-customer (C2C) transactions.