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Reinventing an industry with a new website

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Last updated on May 20th, 2020 - Today, we are excited to share the launch of our new Zonos dot com website! There were three main challenges we faced with this project: How do we explain landed cost when many don’t fully understand its complexities? By what means can we show we’re different? Any other company claiming they calculate landed cost isn’t doing it right. Can we...

What’s happening with New Zealand’s GST law

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Last updated on October 9th, 2020 - New Zealand’s GST law As of December 1st, 2019, New Zealand enacted a recent law on GST remittance that may or may not affect businesses from countries that sell to New Zealand. This recent law is quite similar to the low-value goods Australian law that went into effect in 2018. Let’s get you up to speed on the important details of what’s...

5 things you should know about landed cost

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Last updated on October 9th, 2020 - If you have previous experience with international orders or done any research on selling abroad, you’ve no doubt come across the words – “duty and tax”. But how many times have you seen the term: “landed cost”?   Let’s help you decode cross border as we explain the essential facts about landed cost that no...

Top 4 reasons why online retailers struggle to sell internationally

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Last updated on October 28th, 2020 - Are you an online retailer pulling your hair out over international orders? You’re not alone! The top 4 reasons why online retailers struggle to sell internationally include: Calculating duty and taxes Managing country rules and regulations Offering shipping options Localizing your store’s website With 95% of the world’s consumers living...

What is an HS Code?

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Last updated on October 23rd, 2020 - Decoding harmonized codes Sounds like you’re ready to take your business global but as you get started, you run into new terms that have you scratching your head. One of the first things someone will ask you is if you have HS or harmonized codes for your product. Unlike the complicated, technical definitions you may see when googling this term, we’ll be giving...

Avoiding import tariffs on international returns

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Last updated on January 21st, 2021 - In many cases, you can avoid paying duty on previously imported goods even when they’re not made in your country. This may come in handy for ecommerce returns or temporary exports; however, if the good’s value changes or gets improved or modified, you won’t be eligible for the duty exemption on an import. United States international returns...

How to globalize your Shopify Plus website

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Last updated on October 9th, 2020 - Are you looking to increase your global potential? If so, you need to optimize your site for international shoppers and create a better cross-border shopping experience. Your Shopify site is built to efficiently manage the buying experience for domestic consumers, but many merchants overlook the experience from the eyes of a foreign shopper. Here are a few tips...

International shipping to Canada, brokerage fees with UPS, FedEx, and DHL

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Last updated on October 12th, 2020 - UPS, DHL, and FedEx brokerage fees decoded de·code (dēˈkōd): to convert (a coded message) into intelligible language. Canadian brokerage or entry fees with UPS, FedEx, or DHL can be expensive and confusing. If you are not familiar with UPS, FedEx, and DHL clearance fees in Canada, your Canadian customers will literally pay the price by getting forced to pay...

Zonos, decoding cross border

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Last updated on October 9th, 2020 - decode (dēˈkōd) – to take out of code and put into an intelligible form When you are first introduced to Zonos, the circle included in the logo appears to be random. But in fact, it is not. The symbol itself is a cipher and contains an encoded word. The cipher is a literal representation of our mission to decode cross-border. The Zonos mission is to...

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